Care Coordinator Tier 1 MHP Pathways to Success

ASSOCIATION FOR INDIVIDUAL DEVELOPMENT • Yorkville, IL

5d • Hybrid

About The Position

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Care Coordinator Tier 1 MHP Pathways to Success; who demonstrates this mission and wants to work for an organization that makes a difference in the community.

Requirements

• Bachelor’s degree in Human Services required
• Experience working in social services required.
• Navigation of stairs
• No lifting restrictions.
• Ability to provide services in clients’ homes.
• Computer including Microsoft Windows applications
• Copy Machine
• Telephone with voice mail system
• Basic household appliances
• The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy
• Drive self and clients in agency or personal vehicle.
• Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU’s and other relevant trainings
• Evening hours may be required
• Must be able to drive a passenger vehicle
• Must maintain IM+CANS certification

Nice To Haves

• Masters Degree in human services preferred

Responsibilities

• High Fidelity Wraparound (CCSW). CCSW is provided to children stratified into Tier 1. Designated CCSW Care Coordinators work with an average of 10 families at a time and are never assigned to work with more than 12 families at once.
• Care Coordination and Support (CCS) is the foundational service that CCSOs provide to Pathways enrolled children and families. It is an evidence-informed, structured approach to care coordination based on the values, principles, and phases of Wraparound.
• CCS includes a broad set of activities designed to assess, plan, and monitor the service needs of the child and family and includes: Engagement and outreach to children and families, including education on Systems of Care and Wraparound processes; Organization and facilitation of a CFT that meets on a regular basis; Reviewing and updating the child’s IM+CANS regularly, which includes identifying needs and strengths and the developing a strengths-based service plan; Crisis assessment, safety and prevention planning, and response activities; Coordinating and consulting with MCOs, providers, other child-serving systems, and any other support involved with the child’s care. This includes helping transition children from an institutional setting, including from an out-of-state setting to a community-based living arrangement; and, Referring, linking, and following-up with service providers and social service agencies for services recommended by the CFT on the service plan.
• Documentation of Pathways Program activities, and services provided
• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Responsible to provide independent program coverage when scheduled.
• Assure compliance with all agency, state and federal regulations while providing services and completing assignments.
• Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
• Meet minimum service hour standards (MRO) monthly.
• Complete all required documentation (IM+CANS, consents, program/agency paperwork) on a timely basis.
• Complete and sign all MRO Documentation within 48 hours using Cx360
• Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs.
• Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
• Obtain Input from clients, families, guardians and other staff on how to improve services.
• Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
• Obtain and maintain client benefits (Social Security, ALLKids/Medicaid, Link Card, Etc).
• Assure client records are properly maintained per agency procedures.
• Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.
• Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
• Attend monthly clinical supervisions per DHS requirement
• Attend team meetings and be a positive contributor.
• Recognize emergency situations and take appropriate action.
• Contact Manager and Director per procedure.
• Complete necessary paperwork correctly (incident reports, petitions, encounters).

Benefits

• Full Time employees.
• $1000 sign on bonus
• 21 Days of Paid Time Off
• 10 Paid Holidays
• Paid training
• Tuition reimbursement
• Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level