Care Coodinator

Pediatrica Health Group • Jacksonville, FL

6d • Onsite

About The Position

The Care Coordinator is responsible for supporting patients and families by coordinating healthcare services, ensuring smooth transitions of care, and promoting adherence to treatment plans. This role involves working closely with providers, payers, and community resources to deliver patient-centered care.

Requirements

• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in care management software and electronic health records (EHR).
• Empathy and patient advocacy, organizational skills, collaboration and teamwork, and problem solving.

Nice To Haves

• Bachelor’s degree in nursing, Licensed Practical Nurse certified, or a related field is preferred.
• Minimum of 1-2 years of experience in care coordination or case management and or patient services preferred.

Responsibilities

• Monitor patient progress and address barriers to care.
• Facilitate communication between patients, clinical teams, and external partners.
• Maintain accurate records in care management systems and EHR.
• Ensure compliance with organizational policies and regulatory requirements.
• Assist patient’s parents in understanding their care plans and available resources.
• Coordinate appointments, referrals, and follow-up care across multiple providers.
• Connect patients with community services, financial assistance, and support programs.
• Educate patients on preventive care and wellness initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager