Care Coordinator

Gastro HealthOrlando, FL
Onsite

About The Position

Gastro Health is currently looking for an enthusiastic full-time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy paid holidays plus paid time off. Our Care Coordinators provide comprehensive care coordination including managing patient care and coordinating patient treatment plans.

Requirements

  • High school diploma or GED equivalent
  • 2+ years experience as medical assistant required
  • Medical terminology knowledge
  • Bilingual (English/Spanish) required
  • Multi-tasker
  • Effective communicator
  • Polite
  • Medical terminology
  • Positive Attitude
  • Team player
  • Works well under pressure
  • Organized
  • Self-directed
  • Must be willing to cross train

Nice To Haves

  • Certified Medical Assistant (AAMA) preferred

Responsibilities

  • Handle all administrative tasks and duties for the physician/provider
  • Serve as the liaison or coordinator for the patients medical care
  • Streamline all patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule all procedures to be performed by the physician
  • Review the physicians schedule for maximum scheduling efficiency
  • Schedule all diagnostic tests, procedures and follow-up appointments
  • Obtains all authorizations for procedures and tests
  • Call patient to confirm procedures a week in advance
  • Schedule follow-up appointments including recalls
  • Check-out patients at the end of their visit and provide next step instructions
  • Request medical records from doctors and hospitals
  • Returns patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Complete tasks from Electronic Medical Record
  • Reviews open orders every three days and works accordingly
  • Contact patients with test results
  • Sends history and physical forms to outpatient facility
  • Other duties as assigned

Benefits

  • paid holidays
  • paid time off
  • Cigna healthcare
  • dental
  • vision
  • life insurance
  • 401k
  • profit-sharing
  • short & long-term disability
  • HSA
  • FSA
  • PTO
  • Medical
  • Dental
  • Vision
  • Spending Accounts
  • Life / AD&D
  • Disability
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Legal
  • Identity Theft
  • Pet
  • 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
  • Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
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