Care Coordinator, Women and Family Services

Denver Health•Denver, CO

19h•Onsite

About The Position

Under general professional supervision, performs behavioral health case coordination services including planning, organizing, and treatment referral/disposition. Delivers services in accordance with the approved plan of treatment and plan of care. Assists behavioral healthcare providers in understanding significant social and emotional factors related to the patient's behavioral health issues.

Requirements

Bachelor's Degree Psychology, Social Work, Human Services or other closely related health field
1-3 years 1 year experience required
Knowledge of emotional and social factors that affect patient’s health.
Excellent interpersonal skills.
Skilled in identifying problems/opportunities to improve care.
Ability to utilize resources, such as family and community agencies to assist the patient to improve life in the community.
Ability to help the patient and family to understand, accept and follow healthcare recommendations.
Ability to collect key information from the patient, family and the community as part of the care coordination assessment.
Ability to communicate to the appropriate staff information about the patient’s care plan.
Ability to manage time sufficiently to achieve established goals.
Proficiency with software applications such as Microsoft Word, Excel, and Outlook.
Proficiency in operating Electronic Medical Records, including EPIC.

Nice To Haves

Adheres to and complies with rules and regulations of the City, Agency, Department and Service.
Practices in accordance with ethical principles established in NASW code of ethics and by Denver Health.
Documented activity reflects patient involvement in goal setting with written information consent documented.

Responsibilities

Identifies client’s behavioral health needs, plans for implementation and/or coordinates care plans through resource acquisition, monitoring, advocacy, collaboration, and evaluation.
Coordinates follow-up treatment referrals to various levels of care including outpatient therapy and psychiatry, intensive outpatient programing, long term care and other services as indicated.
Evaluates emotional components, impact of health issues and assists client to identify disruptive factors to establish treatment goals.
Assists clients to maximize adjustment to behavioral health diagnosis/illness/disability/trauma by addressing biopsychosocial issues and enhancing problem solving and coping skills.
Completes documentation of care coordination activities and interventions per established standards and guidelines. Prepares and submits data and information to behavioral health supervisor in a timely manner.
Develops knowledge base of risk factors for psychosocial functioning, wellness and health promotion and provides basic education to patient.
Utilizes methods, techniques and approaches to the delivery of care that are consistent with the patient population and in conformance with the specific care plan developed for each patient.
Assists client in achieving treatment goals while applying basic knowledge of individual, group and family dynamics and treatment methods.
Monitors and evaluates effectiveness of services to consumers and modifies interventions plan as indicated.

Benefits

Generous paid time off
Fully paid parental leave
Exceptional retirement contributions
Comprehensive health coverage
Nationally recognized well-being programs
Tuition assistance
Career advancement pathways
Professional development
Loan forgiveness eligibility
Employer contributions
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer