Care Coordinator Tier 2 MHP/QMHP Pathways to Success

ASSOCIATION FOR INDIVIDUAL DEVELOPMENT • Yorkville, IL

41d • $25 - $25 • Hybrid

About The Position

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Care Coordinator Tier 2 MHP/QMHP Pathways to Success who demonstrates this mission and wants to work for an organization that makes a difference in the community. Schedule: Monday through Friday with two evenings required.

Requirements

• Bachelor’s degree in Human Services required.
• Experience working in social services required.
• Navigation of stairs.
• No lifting restrictions.
• Ability to provide services in clients’ homes.
• Computer including Microsoft Windows applications.
• Copy Machine.
• Telephone with voice mail system.
• Basic household appliances.
• The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy.
• Must be able to drive a passenger vehicle.
• Must maintain IM+CANS certification.

Nice To Haves

• Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU’s and other relevant trainings.
• Evening hours may be required.

Responsibilities

• Intensive Care Coordination (CCSI) for children stratified into Tier 2, working with an average of 16 families at a time and never more than 18.
• Provide Care Coordination and Support (CCS), an evidence-informed, structured approach based on Wraparound values, principles, and phases.
• Engage and outreach to children and families, including education on Systems of Care and Wraparound processes.
• Organize and facilitate a Child Family Team (CFT) that meets regularly.
• Review and update the child’s IM+CANS regularly, identifying needs and strengths and developing a strengths-based service plan.
• Conduct crisis assessment, safety and prevention planning, and response activities.
• Coordinate and consult with MCOs, providers, other child-serving systems, and supports involved with the child’s care, including assisting with transitions from institutional settings.
• Refer, link, and follow-up with service providers and social service agencies for services recommended by the CFT.
• Document Pathways Program activities and services provided.
• Work scheduled hours and be flexible to meet client and program needs.
• Provide independent program coverage when scheduled.
• Ensure compliance with all agency, state, and federal regulations.
• Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and community professionals.
• Maintain professionalism and good boundaries.
• Meet minimum service hour standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, program/agency paperwork) on a timely basis.
• Complete and sign all MRO Documentation within 48 hours using Cx360.
• Meet with all assigned clients on a regular basis and submit daily activity logs.
• Develop, review, and revise the IM+CANS and complete corrections within the allotted timeframe.
• Obtain input from clients, families, guardians, and staff on service improvement.
• Acquire and maintain required trainings and certifications.
• Obtain and maintain client benefits (Social Security, Medicaid, Link Card, etc.).
• Ensure client records are properly maintained per agency procedures.
• Complete authorizations, reauthorizations, and spend-down paperwork in a timely fashion.
• Update Cx360 with corrections whenever necessary, but at least annually.
• Provide effective services aligned with client rights and the Mental Health Recovery Model.
• Attend monthly clinical supervisions per DHS requirement.
• Attend team meetings and be a positive contributor.
• Recognize emergency situations and take appropriate action, contacting Manager and Director per procedure.
• Complete necessary paperwork correctly (incident reports, petitions, encounters).

Benefits

• 21 Days of Paid Time Off plus 10 Paid Holidays
• Paid training
• Tuition reimbursement
• Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level