Care Coordinator/Tech

KOH Physical Therapy Lab•Irvine, CA

9d•Onsite

About The Position

We are an outpatient Physical Therapy practice looking for an individual that would be a great addition to our team! We are currently looking for a highly motivated, compassionate individual interested in becoming a physical therapy aide/front desk receptionist. The position will entail of both front office and aide duties, including these key responsibilities: Supervision of exercises with patients directed by a licensed physical therapist Appointment scheduling Patient check-in/check-out Answering phone calls and emails, and taking messages Assist with insurance benefits and eligibility Payment collections Printing, faxing, and scanning documents Oversight of insurance authorizations Assist with cleaning and sanitizing of treatment rooms, gym

Requirements

Great patient communication and professional etiquette
A team player
Phenomenal customer service skills
Excellent verbal and written communication skills
High school diploma required
Self-motivated and possessing strong work ethic
Proficient with computer skills
Ability to multi-task
customer service oriented
organized
able to handle multiple tasks simultaneously throughout the work day
Self-motivated individuals who can get the job done
work well in team environment

Nice To Haves

some college or college degree preferred
Prior physical therapy aide experience a plus
Bilingual in Spanish or Mandarin is a plus

Responsibilities

Supervision of exercises with patients directed by a licensed physical therapist
Appointment scheduling
Patient check-in/check-out
Answering phone calls and emails, and taking messages
Assist with insurance benefits and eligibility
Payment collections
Printing, faxing, and scanning documents
Oversight of insurance authorizations
Assist with cleaning and sanitizing of treatment rooms, gym
taking payments
answering phones
scheduling
assisting patients in rooms
assisting PT/PTA with tasks as needed