Care Coordinator Supervisor - Poplar Bluff THRIVE

FCC Behavioral Health • Poplar Bluff, MO

7d

About The Position

The Care Coordinator Supervisor is responsible for providing on-going clinical supervision to Care Coordinators. This role involves completing comprehensive assessments, treatment plans, and quarterly functional assessment updates, as well as crisis intervention. The supervisor will utilize management strategies focused on person-centered outcomes, care coordination, and collaboration with internal and external service providers. Key duties include staff training and supervision, providing guidance and feedback, field mentoring, and service oversight. The role also requires monitoring and reviewing services, interventions, and contacts to evaluate effectiveness, proactively identifying program issues, and collaborating with leadership on solutions. Additionally, the supervisor will assist the team with coverage to ensure smooth program operations and adherence to evidence-based practice models. Effective oral communication and ensuring program compliance with agency standards (CARF, DMH) and strategic plans are essential. The position also includes other assigned duties and special projects.

Requirements

• Master’s degree in a human services field; OR Anyone meeting the qualifications of a Qualified Mental Health Professional (QMHP) (without a master’s degree in a human service field) and three years of experience providing community support services to individuals with mental illness and/or substance use disorders in accordance with the community support key service functions specified in 9 CSR 30-3.157 Community Support in CSTAR and 9 CSR 10-4.047 Community Support in CPR.
• Experience is specific to the adult or child/youth/adolescent population the individual will supervise.
• QMHP qualifications: master’s or bachelor’s degree in a human services field (non-licensed) from a college or university included in the U.S. Dept. Of Education’s database of accredited schools and/or is certified/credentialed to provide services within their scope of practice, including-Behavior Analyst; Community Support Specialist; Community Support Supervisor; Occupational Therapist; Physical Therapist; Psychiatric Pharmacist; Psychosocial Rehabilitation (PSR) Supervisor; Qualified Addiction Professional (QAP); Registered Nurse; and Youth Behavioral Health Liaison.

Responsibilities

• Provide on-going clinical supervision to Care Coordinators.
• Complete comprehensive assessments, treatment plans, and quarterly functional assessment updates.
• Conduct crisis intervention.
• Use management strategies that focus on person(s)-served outcomes, care coordination, collaboration and communication with other service providers both within and external to FCC Behavioral Health.
• Provide training/supervising of staff, guidance and feedback, field mentoring and oversight of services.
• Monitor and review services, interventions and contacts with person(s)-served; evaluate effectiveness of services.
• Be proactive in identifying program issues and work collaboratively with program leadership to develop solutions.
• Assist the team in providing coverage (in any area of operation in which they are qualified to do so) to ensure the program functions effectively and without disruptions.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager