Care Coordinator - RN or LPN (not a remote position)

The Wright Center for Graduate Medical Education•Scranton, PA

9d•Onsite

About The Position

The Wright Center for Community Health is seeking a Care Coordinator, RN or LPN, to join their mission-driven team. This role is primarily desk-oriented but involves remote coordination via telephone with external agencies to ensure seamless patient care management. It offers an opportunity to work in a fast-paced, outpatient care setting where multitasking skills and clinical expertise are valued. The position contributes to improving community health and offers career development through lifelong learning.

Requirements

An active RN or LPN license
Basic Life Support (BLS) certification required
Meet The Wright Center for Community Health and its affiliated Enterprise entities’ EOS People Analyzer Tool
Buy in and experience working in the EOS® model (strongly preferred)
Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride
Graduate of an accredited RN or LPN program
Active Pennsylvania RN or LPN Nursing license
BLS Certification
Ability to work as part of a care team
Excellent communication skills
Commitment to process improvement and quality
This position requires employees to participate in the following rotation schedule to meet the needs of patients and families: Evenings (one late night per week; 12PM-8PM), Weekends (either one Saturday or Sunday per month; when worked, employees will have a day off during the week), Holidays (one to two holidays per year).

Nice To Haves

Previous experience in a health center setting a plus
Experience with electronic health record, Medent a plus

Responsibilities

Oversee care for patients transitioning from healthcare facilities, including follow-up calls and coordination with the Primary Care Provider-Team.
Coordinate care for at least 30 high-risk and rising-risk patients, including using risk stratification tools and managing registries.
Arrange follow-up visits, and manage patient data on symptoms, medication, and support.
Handle various clinical tasks including drawing up medications for clinicians to administer, and monitoring devices such as Ambulatory Blood Pressure, Continuous Glucose Monitoring, Retinavue for diabetic patients, while ensuring HIPAA confidentiality and pursuing ongoing professional development.
Handle incoming phone calls from patients, creating orders, delivering test results via telephone, medication refills, scheduling appointments, calling outside medical facilities for scheduling of specialty appointments and test orders.