Psychiatry Care Coordinator

Brightli•Indianapolis, IN

4d•Onsite

About The Position

As a Care Coordinator with Adult & Child Health / Brightli, you will play a key role in supporting individuals receiving behavioral health and substance use treatment. You’ll work closely with clients, families, clinicians, and community partners to coordinate services, remove barriers to care, and help clients achieve meaningful progress in their recovery and overall wellbeing. If you enjoy building relationships, connecting people with resources, and advocating for those in need, this is an opportunity to make a real difference every day.

Requirements

Knowledge of case management and rehabilitation practices in behavioral health or substance use treatment
Understanding of community resources and support systems
Ability to collaborate with multidisciplinary teams
Strong communication, organization, and documentation skills
Ability to advocate effectively for client needs
Successful completion of background screening including criminal, driving, abuse/neglect, and fingerprint checks
Valid driver’s license, acceptable driving record, and current auto insurance
Completion of required onboarding and training programs
CPR and First Aid certification within three months of hire
Completion of behavioral management training within 30 days of hire
Ongoing professional development training requirements

Nice To Haves

Bachelor’s degree in a human services field, such as: Social Work, Psychology, Counseling, Criminal Justice, Human Development and Family Studies, Nursing or Education
Experience working with behavioral health, substance use treatment, or community-based services is strongly preferred.

Responsibilities

Review initial assessments and identify client needs related to healthcare, housing, employment, education, social support, and legal systems
Coordinate outpatient behavioral health and substance use services
Assist clients and families in accessing community resources and supportive services
Advocate for clients and help remove barriers to care
Maintain regular communication with referral sources, primary care providers, and treatment teams
Participate in treatment team meetings and clinical staffings
Coordinate referrals to outside providers when additional services are needed
Represent the organization professionally within the community
Support the development and ongoing updates of individualized treatment plans
Ensure accurate and timely documentation of all services provided
Address and correct any chart documentation deficiencies
Assist clients and families with transition and discharge planning
Provide crisis intervention and support when needed
Help coordinate transportation and scheduling for treatment services
Ensure clients receive appropriate referrals for medical or additional support services