Care Coordinator II - Monroe Region Youth ACT

Hillside•City of Rochester, NY

29d•$23 - $33•Hybrid

About The Position

The Care Coordinator II is responsible for coordinating multiple aspects of the youth’s and/or families’ care, providing high-quality psychosocial care. This role works with other care providers and community partners to ensure client needs are met. The Care Coordinator II may also lead projects or mentor program staff. This position is part of the Monroe Region Youth ACT team, which serves children/youth with serious emotional disturbance who need intensive mental health services to remain at home or in their community. Referrals for Youth ACT come from Children’s Single Point of Access (C-SPOA).

Requirements

Bachelor’s degree required.
Minimum 18 months of relevant experience required.
Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
CPR certification required or obtained within 60 days of hire.
Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies.
Ability to de-escalate and manage crisis situations both in-person and by phone.
Ability to deliver psychoeducational training.
Ability to work collaboratively as part of a multi-disciplinary treatment team.
Ability to work through a series of issues using independent judgment.
Ability to be independent and self-directed.
Must be able to work a variable scheduling including evenings and weekends.

Nice To Haves

Experience, education, age-specific knowledge and cultural competence to assess and support youth and/or families to achieve positive outcomes.

Responsibilities

Coordinate multiple aspects of the youth’s and/or families’ care.
Assess the youth and/or family’s needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
Meet with youth individually to assess and teach skill development and report on their progress.
Organize and facilitate skill-based groups for youth.
Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
Lead projects or mentor program staff.
On-call responsibilities for Youth ACT programs.
Perform other duties as assigned.