Care Coordinator, Enhanced Care Management

Koinonia Family Services•Rancho Cordova, CA

1d•Hybrid

About The Position

As a part-time ECM Care Coordinator serving clients throughout the Greater Sacramento region, including Sacramento County and Placer County, you will play a key role in connecting individuals to services and resources tailored to meet their unique needs. Your responsibilities will include conducting assessments, developing individualized care plans, coordinating services and referrals, and providing education to help individuals make informed, healthy lifestyle choices. Enhanced Care Management is a statewide Medi-Cal benefit available to individuals with complex needs. The Care Coordinator will lead the assessment, care plan development and ongoing care management of eligible participants under the supportive guidance of an ECM Supervisor. Our program specifically targets foster youth and other at-risk youth populations, but may also include their family members. The Care Coordinator utilizes motivational interviewing to engage individuals to support them in better managing their chronic conditions. The Care Coordinator actively engages individuals to remove barriers to health, social services, and behavioral health care. This is a part-time role offering 25-28 hours per week.

Requirements

A strong desire to help people in need achieve successful outcomes
Minimum 2 years of case management (or related) experience
Knowledge of community resources
Excellent interpersonal and communication skills
Comfortable talking to people and motivating them to seek services
Ability to collaborate with interdisciplinary teams
Experience with high-needs populations
Proficiency in electronic health records a plus
A high degree of integrity, ethics and confidentiality
Demonstrated ability to work independently and maintain productivity with minimal supervision
Cultural sensitivity and awareness
Valid driver’s license and auto insurance
High school graduate or GED required
Completion of a criminal background clearance through the California Department of Justice and FBI
Completion of a pre-employment physical and TB test

Nice To Haves

Prior experience as a community health worker, peer support specialist, medical assistant or similar role is a plus.

Responsibilities

Conduct assessments of individuals' needs and formulate individualized care plans
Enthusiastically educate and enroll clients about services, and motivate them to engage in services.
Meet with individuals in their homes to facilitate services
Oversee and ensure the seamless coordination of services, including physical, mental, dental care and social services
Act as the primary liaison between individuals and their healthcare providers, and social services
Stay informed about community resources and actively refer individuals to appropriate services as needed
Maintain regular contact with clients to review and update care plans, and monitor clients' progress and outcomes
Advocate for the needs and rights of clients within healthcare and social service settings
Provide clients and families with resources and guidance on making informed health and lifestyle choices
Document services according to ECM program standards
Work closely with interdisciplinary teams, community partners, and stakeholders to enhance service delivery.