Care Coordinator Assistant
About The Position
The Care Coordination Assistant role is responsible for supporting critical and time sensitive functions of the Clinical Care Coordination team, including but not limited to managing post acute care referrals, direct communication with patients/families, post acute care agencies, and other key stakeholders. The Care Coordination Assistant performs these duties with a high degree of accuracy utilizing critical thinking skills and in compliance with hospital policies, standards of practice, and Federal and State regulations. Employees are accountable for demonstrating a strong commitment to our organizational values of: Compassion, Inclusion, Integrity, Excellence, and Collaboration.
Requirements
- Associate (two-year) Degree in Business/Health-Related field
- High School Graduate or High School GED
- Working knowledge of medical terminology
- Excellent customer service and presentation skills
- Strong interpersonal and written communication skills
- Demonstrated ability to apply analytical and problem solving skills
- Demonstrated ability to manage multiple tasks or projects effectively
- Ability to work independently as needed with a high degree of detail orientation
- Ability to work efficiently in a fast-paced environment with changing priorities
- Medical terminology certificate or ability to demonstrate knowledge of medical terminology
- Intermediate to advanced computer skills required to include Microsoft Office and/or Google Workspace applications including Word, Docs, Excel, Sheets, typing, and data entry skills
- Awareness of CMS and other regulatory guidelines
Nice To Haves
- At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting
- Bachelors Degree or BSW
- Experience supporting clinicians in demanding and fast paced patient care environments
- Licensed Vocational Nurse: CA (LVN:CA)
- Certified Clinical Medical Assistant (CCMA)
- Certified Medical Assistant AAMA (CMA)
- Certified Medical Assistant NHA (CMA-NHA)
- National Certified Medical Assistant NCCT (NCMA)
- National Registered/Certified Medical Assistant NAHP (NRCMA)
- Registered Medical Assistant AMT (RMA)
- Registered Medical Assistant (RMA-AAH)
- Cert Med Asst - MMCI (CMA-MMCI)
- Certified Nursing Assistant: CA (CNA:CA)
- Emergency Medical Technician: CA (EMT:CA)
Responsibilities
- Managing post acute care referrals
- Direct communication with patients/families
- Direct communication with post acute care agencies
- Direct communication with other key stakeholders
- Performing duties with a high degree of accuracy
- Utilizing critical thinking skills
- Complying with hospital policies, standards of practice, and Federal and State regulations
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
