Medical Assistant - Care Coordinator

CompuGroup Medical•Richardson, TX

3d•Hybrid

About The Position

Create the future of e-health together with us by becoming Medical Assistant – Care Coordinator At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring.

Requirements

Active National Certified Medical Assistant Required
Minimum 2 years of healthcare-related experience
Minimum 1 year in related Chronic Care Management services
Strong communication and interpersonal skills
Comfortable with high-volume outbound calling
Strong documentation and EHR proficiency

Responsibilities

Make 50+ outbound patient calls per day using our phone system
Utilize multiple client EHR systems for documentation
Conduct monthly check-in calls for RPM and CCM patients
Review and monitor synced vital signs from RPM devices
Order RPM devices and educate patients on proper usage
Conduct structured health assessments
Follow personalized care plans tailored to each patient
Provide education on nutrition, exercise, medication adherence, and lifestyle choices
Track and document patient progress accurately and consistently