Care Coordinator and Scheduler

Phoenix Home Care and Hospice•Joplin, MO

3d•Onsite

About The Position

Care Coordinator & Scheduler Location: Joplin, MO Turn Your People Skills Into Purpose Do you thrive in a fast-paced environment, love solving problems, and take pride in helping others? Then you’ll fit right in at Phoenix Home Care & Hospice. We’re looking for a Care Coordinator & Scheduler to join our Joplin team — someone with a background in scheduling, call center, customer service, or office coordination who’s ready to take their career to the next level. In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life. At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.

Requirements

Prior office, call center, or customer service experience
Strong computer skills (Microsoft Office, scheduling, or similar)
Excellent communication and multitasking abilities
Reliable, organized, and able to thrive under pressure
Professional, compassionate, and team-oriented attitude

Nice To Haves

Healthcare or home care background a plus — but not required!

Responsibilities

Match nurses with clients to ensure great care
Manage and update scheduling systems with accuracy and speed
Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
Problem-solve and adapt quickly when changes arise (because they will!)
Support your team and jump in wherever help is needed