Care Coordinator and Scheduler
Phoenix Home Care and Hospice•Independence, MO
•Onsite
About The Position
The Care Coordinator & Scheduler role at Phoenix Home Care & Hospice is crucial for connecting nurses with families who rely on home care services. This position is ideal for individuals with a background in scheduling, call center operations, customer service, or office coordination who are seeking to advance their careers. In this role, you will be the central point for the scheduling team, making a tangible difference in the lives of clients through your daily coordination efforts.
Requirements
- Prior office, call center, or customer service experience
- Strong computer skills (Microsoft Office, scheduling, or similar)
- Excellent communication and multitasking abilities
- Reliable, organized, and able to thrive under pressure
- Professional, compassionate, and team-oriented attitude
Nice To Haves
- Healthcare or home care background
Responsibilities
- Match nurses with clients to ensure great care
- Manage and update scheduling systems with accuracy and speed
- Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
- Problem-solve and adapt quickly when changes arise
- Support your team and jump in wherever help is needed
Benefits
- Competitive pay
- Multiple medical plan options
- Signed Offer Letter
- Dental coverage
- Vision coverage
- Spousal coverage
- Family coverage
- PTO that starts accruing on day one
- 401(k)
- Ongoing training
- Career growth opportunities
- Recognition programs
- Positive, team-centered culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
