Care Coordination Assistant
About The Position
As our Care Coordination Assistant at St. Joseph's Hospital & Medical Center, you will be a vital part of the Care Coordination team, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary. Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities. You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups. To be successful in this role, you will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team.
Requirements
- Associate (two-year) Degree in Business/Health-Related field or High School Diploma or GED
- Medical terminology certificate or ability to demonstrate knowledge of medical terminology
- Intermediate to advanced computer skills required to include Google Workspace applications including Docs, Sheets, typing, and data entry skill
Nice To Haves
- At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting
- Bachelor’s degree or BSW
- Experience supporting clinicians in demanding and fast paced patient care environments
- Licensed Practical Nurse: AZ
- Certified Clinical Medical Assistant
- Certified Medical Assistant AAMA
- Certified Medical Assistant NHA
- National Certified Medical Assistant NCCT
- National Registered/Certified Medical Assistant NAHP
- Registered Medical Assistant AMT
- Registered Medical Assistant
- Cert Med Asst - MMCI
- Certified Nursing Assistant: AZ
- Emergency Medical Technician: CA
Responsibilities
- Collaborates with and supports the Care Coordination team, including, but not limited to the Registered Nurse Care Coordinator and Social Worker.
- Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials.
- Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.
- Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
- Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.
Benefits
- Education Benefit program for benefit-eligible employees after 180 days
- Debt relief and student loan assistance
- Full-time employees can receive up to $18,000 over five years
- Part-time employees can receive up to $9,000
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
