Care Coordination Assistant

CommonSpirit Health•Prescott, AZ

2d•Onsite

About The Position

As our Care Coordination Assistant, you will be a vital caregiver and the central hub, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary. Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities. You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups. To be successful in this role, you will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team.

Requirements

Associates Other Associate (two-year) Degree in Business/Health-Related field, upon hire or High School Graduate General Studies, upon hire or High School GED General Studies, upon hire

Nice To Haves

At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting.
Bachelors Other or BSW, upon hire
Experience supporting clinicians in demanding and fast paced patient care environments
Licensed Practical Nurse: AZ, upon hire
Certified Clinical Medical Assistant, upon hire
Certified Medical Assistant AAMA, upon hire
Certified Medical Assistant NHA, upon hire
National Certified Medical Assistant NCCT, upon hire
National Registered/Certified Medical Assistant NAHP, upon hire
Registered Medical Assistant AMT, upon hire
Registered Medical Assistant, upon hire
Cert Med Asst - MMCI, upon hire
Certified Nursing Assistant: AZ, upon hire
Emergency Medical Technician: CA, upon hire

Responsibilities

Collaborates with and supports the Care Coordination team, including, but not limited to the RNCC and Social Worker.
Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials.
Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.
Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.
Manage transportation referrals as requested.