About The Position

UMC Williamsport is hiring a full-time Care Attendant for its Resource Pool. The Care Attendant provides limited patient-care support and observation services under established policies and procedures, as directed by a nurse or physician, to help maintain high-quality patient care. The role supports patient safety and recovery through observation, safety checks, patient-room upkeep, and assistance with activities of daily living. It also involves communication with patients, families, and the health care team, as well as supply, equipment, and clerical support. The position works evening and night shifts, with schedules including 3 p.m.–3 a.m., 3 p.m.–11 p.m., 7 p.m.–7 a.m., or 11 p.m.–7 a.m.; every other weekend and a holiday rotation are required. The position is eligible for a 10% floating differential.

Requirements

  • If the applicant has no previous patient-care training, successfully complete the UPMC Care Attendant (sitter) training program.
  • Knowledge of body mechanics and transfer techniques.
  • Ability to communicate effectively orally and in writing.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR), based on AHA standards and including didactic and skills-demonstration components, required within 30 days of hire.
  • Act 31 Child Abuse Reporting clearance, with renewal.
  • Act 33 clearance, with renewal.
  • Act 34 clearance, with renewal.
  • Act 73 FBI Clearance, with renewal.
  • Work permit required if under 18 years of age.

Responsibilities

  • Provide observation and direct patient care as directed by the RN, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
  • Provide one-on-one companionship and supervision for patients, including constant or psychiatric observation as applicable.
  • Maintain a safe environment by completing safety checks, keeping patient rooms clean and organized, cleaning patient-specific equipment, changing bed linens, and emptying linen hampers.
  • Acquire, distribute, and stock supplies and equipment; perform messenger functions, order or charge/credit supplies, and set up patient-care equipment within the scope of the role.
  • Deliver patient nourishments, fill water pitchers, and distribute patient mail when not directly assisting a patient.
  • Provide feedback to the RN about patient care and report changes in patient status.
  • Complete clerical functions as needed by the department.
  • Communicate clearly and effectively with members of the health care team, patients, and families; establish appropriate communication strategies and respectful professional relationships.
  • Receive feedback and direction constructively, identify learning needs, seek assistance with planning and prioritizing, improve knowledge and performance, and participate in self-review as requested.
  • Support workplace safety, demonstrate understanding of cultural diversity, horizontal violence, and workplace impairment, and maintain productive working relationships and accountability.
  • Report equipment malfunctions to the appropriate department and contribute to universal patient activities, including answering telephones, assisting with meal trays, and accompanying patients during transport.
  • Suggest and support departmental changes, take responsibility for assignments, and demonstrate awareness of how behavior affects departmental efficiency.
  • Comply with safety policies and procedures, including standard precautions and blood-borne pathogen exposure procedures; adhere to policies concerning patient care and hospital-related information.
  • Respond to emergent situations within the scope of the Care Attendant role.
  • Perform in accordance with system-wide competencies and behaviors, and perform other duties as assigned.

Benefits

  • 10% floating differential
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