Care Associate, Family Medicine Clinic

Gunnison Valley Health•Gunnison, CO

1d•Onsite

About The Position

This position coordinates the patient flow and documentation for the clinic. Key responsibilities include: Reception and Check Out, Phone Support, Scheduling, and Payment Collection. This position is a highly visible, public relations position with significant customer contact. Follow documented procedures to support posting payments and adjustments to patient accounts, secondary insurance claims for government and commercial payers.

Requirements

High school diploma or equivalent required.
Experience or training in a healthcare office setting, customer relations, and telephone etiquette.
Ability to use common computer system and clerical administrative work is required.
Standing, change position, reach, reach across midline, crouching, stooping, stairs, lifting (0-20 lbs) carrying (0-20 lbs) pushing/pulling 20-50 lbs.
Walking, sitting, handling, pinching
See with corrective eyewear, hear clearly with assistance

Nice To Haves

Customer service, interpersonal communication skills, and the ability to work cooperatively with other employees, other departments and the public, preferred.
Ability to handle multiple tasks simultaneously, prioritize work and meet deadlines and concentrate in a busy environment is preferred.

Responsibilities

Greet patients and ensure a complete and accurate patient registration
Collect appropriate co-pays or balance due at the time of service
Manage patient flow and facilitate accurate documentation between the front desk and clinical functions.
Phone support - receive, respond to and transfer calls as needed
Maintain excellent inter-personal relationship with patients, visitors, doctors, co workers and supervisory staff
Posting payments and adjustments to patient accounts
Processing secondary insurance claims for government and commercial payers

Benefits

Competitive salary
Generous and affordable medical/dental/vision plan
Dollar for dollar 401(a) match, up to 3%
Up to $250 in your first year toward your unique Lifestyle Spending Account
Dependent care matching plan
GVH insurance kicks in on the first day of the month following start and comes with a discount of 45% on services provided by GVH
Paid time off benefits with an accrual rate of 10.77% in your first year of employment
Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program
Free nutrition consultations
Discounted fitness membership at Western Colorado University Fieldhouse
No traffic, and a scenic commute to the office
Join a supportive team in a fun environment!
Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account
Full Time staff are automatically enrolled in 401A plan as of date of hire.
Life and AD&D insurance
Short-term and long-term disability