Care Associate, Family Medicine Clinic
Gunnison Valley Health•Gunnison, CO
•Onsite
About The Position
This position coordinates the patient flow and documentation for the clinic. Key responsibilities include: Reception and Check Out, Phone Support, Scheduling, and Payment Collection. This position is a highly visible, public relations position with significant customer contact. Follow documented procedures to support posting payments and adjustments to patient accounts, secondary insurance claims for government and commercial payers.
Requirements
- High school diploma or equivalent required.
- Experience or training in a healthcare office setting, customer relations, and telephone etiquette.
- Ability to use common computer system and clerical administrative work is required.
Nice To Haves
- Customer service, interpersonal communication skills, and the ability to work cooperatively with other employees, other departments and the public, preferred.
- Ability to handle multiple tasks simultaneously, prioritize work and meet deadlines and concentrate in a busy environment is preferred.
Responsibilities
- Greet patients and ensure a complete and accurate patient registration
- Collect appropriate co-pays or balance due at the time of service
- Manage patient flow and facilitate accurate documentation between the front desk and clinical functions.
- Phone support - receive, respond to and transfer calls as needed
- Maintain excellent inter-personal relationship with patients, visitors, doctors, co workers and supervisory staff
- Posting payments and adjustments to patient accounts
- Secondary insurance claims for government and commercial payers
Benefits
- Competitive salary
- Generous and affordable medical/dental/vision plan
- Dollar for dollar 401(a) match, up to 3%
- Up to $250 in your first year toward your unique Lifestyle Spending Account
- Matched retirement starting on day 1
- Dependent care matching plan
- GVH insurance kicks in on the first day of the month following start and comes with a discount of 45% on services provided by GVH
- Paid time off benefits with an accrual rate of 10.77% in your first year of employment
- Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program
- Free nutrition consultations
- Discounted fitness membership at Western Colorado University Fieldhouse
- Health care FSA
- Dependent care FSA
- Life and AD&D insurance
- Short-term and long-term disability
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
