da Vinci Cardiovascular Program Specialist (m/w/d)

Intuitive

2d•Onsite

About The Position

The Cardiovascular Program Specialist (CVPS) will provide expert clinical support, education, and training to physicians, nurses, and hospital staff on the use of daVinci cardiac surgery, devices and therapies. This role partners closely with the sales team, specifically the Cardiovascular Sales Manager and Director (CVSM/D) and marketing to ensure safe and effective product adoption while driving positive patient outcomes. This role is part of a small team of strategic, sales professionals across the country who are focused on developing cardiac surgeons, and all those associated with cardiac programs.

Requirements

Bachelor’s degree required (preferably in science or business)
2+ years of experience in a cardiac-related clinical role (electrophysiology, interventional cardiology, cardiac surgery, or critical care).
Deep understanding of cardiac anatomy, physiology, and interventional procedures.
Excellent communication, teaching, and interpersonal skills.
Strong problem solving and troubleshooting skills.
Ability to work in high-pressure environments (OR/cath lab).
Adaptability to evolving technologies and complex procedures.
Team oriented with a commercial mindset.
Fluent in English and German is required.

Nice To Haves

Prior industry experience in medical devices is strongly preferred.

Responsibilities

Provide on-site case support in the operating room or hybrid OR for procedures involving robotic cardiac procedures and surgery technologies.
Serve as a clinical expert for product setup, troubleshooting, and optimal use during live cases.
Ensure compliance with clinical and safety protocols.
Expand the user base collaborating with CVSM to cultivate a training pipeline of new surgeons.
Exhibit proficiency in multiple technology platforms to effectively support dV adoption of Multiport Single Port, digital solutions, and customer needs.
Promote advanced instruments and accessories to enhance surgical performance and promote surgeon autonomy.
Collaborate with cross-functional internal teams to identify and capitalize on opportunities for expanding the use of the da Vinci® Surgical Systems and strengthening Intuitive's partnership with healthcare facilities.
Conduct training for physicians and care team members on indications, proper use, and best practices.
Support new site start-ups by delivering onboarding programs and in-services.
Act as a resource for ongoing education and product updates.
Design and implement tailored da Vinci® pathways for surgeons and surgical teams to ensure proficient and autonomous system use, by providing recurring care team training as needed.
Maintain flexibility to support after-hours cases and provide weekend support as needed, dictated by the territory's adoption of robotic surgery.
Partner with local sales team, leadership, customer training, and business partners to execute the appropriate clinical plan for surgeons and surgical teams to ensure system autonomy within a reasonable time frame.
Provide clinical insights to the commercial team to shape strategy and drive business growth.
Participate in physician education programs, workshops, and regional/national conferences.
Facilitate the adoption of our digital solutions through enhancing our customer infrastructure and capabilities.
Communicate and collaborate with ancillary equipment manufacturers to develop strategies to ensure overall programmatic success.
Collect and communicate customer feedback to internal teams (sales, marketing, R&D).
Stay up-to-date on clinical literature, competitive products, and evolving treatment guidelines.
Assist in clinical trial support when required.