The Patient Navigator guides patients and their family members through diagnosis, treatment, and follow-up during an episode of care for the identified clinical service program, helping ensure smooth transitions between care settings. In collaboration with the multidisciplinary care team, the navigator develops, manages, and coordinates activities related to the program. The role coordinates education and biopsychosocial and financial resources to support optimal patient outcomes. The navigator works with patients through their episode of care until they are discharged from the program and transitioned to the primary care clinic team. This position acts as a resource for the interdisciplinary team, patients, and families; coordinates care; provides education and advocacy; addresses psychosocial needs and barriers to care; and uses outcome data and clinical judgment to support consistent outcomes and close healthcare gaps. The navigator organizes an individualized plan for each referred patient, including scheduling and supportive and post-treatment resources. The role also supports multidisciplinary case discussions, patient education materials and outreach, resource matching and fiscal management, and development and maintenance of program goals and quality initiatives.
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Job Type
Full-time
Education Level
No Education Listed