Cardio Tech - Outpatient Clinic

Presbyterian Healthcare Services • New York, NY

3d • $18 - $30 • Onsite

About The Position

The Cardio Tech supports cardiovascular patient care in an outpatient clinic by preparing patients for appointments, coordinating patient flow, and assisting providers with treatments and procedures. The role performs non-invasive cardiac diagnostic services, including EKGs, Holter monitor and event recorder placement, and pacemaker checks. It also helps maintain clinical equipment, supplies, and exam rooms to support safe, organized, patient-centered clinic operations.

The position provides primary support to providers throughout patient encounters, gathers accurate clinical information, manages patient communications and administrative support activities under provider direction, and collaborates with the care team. The Cardio Tech follows established standards, policies, scope of practice, infection prevention practices, and safety and regulatory requirements, while contributing to quality improvement and performance goals. The role is full-time, non-exempt, and works day shifts.

Requirements

• High school diploma or GED.
• Completion of an accredited Medical Assistant program with specialized training in clinical medical skills.
• At least one year of Medical Assistant experience.
• Current Basic Life Support (BLS) certification through the American Heart Association, American Red Cross, or ASHI Healthcare Provider.
• Maintain current certifications in all required emergency response trainings.
• Knowledge of clinical and patient care procedures, safety practices, and infection prevention standards.
• Ability to complete organizational, departmental, and role-specific competency and training requirements within established timeframes.
• Strong communication, teamwork, and patient service skills, with a commitment to exceptional patient care.

Nice To Haves

• Cardiology or cardiovascular clinic experience.

Responsibilities

• Prepare patients for visits, collect accurate clinical information, and provide primary support to providers throughout patient encounters.
• Collaborate with providers and care team members to support efficient clinic operations, patient flow, and quality outcomes.
• Perform patient care procedures and safely operate clinical equipment in accordance with established standards, policies, and scope of practice.
• Manage patient communications, including test result follow-up, medication refill requests, appointment scheduling, referral coordination, and other inquiries under provider direction.
• Coordinate administrative and clinical support activities, including prior authorizations, referral management, patient forms processing, scheduling, and appointment reminder outreach.
• Maintain exam and procedure rooms through inventory management, stocking, organization, infection prevention practices, and compliance with regulatory and safety standards.
• Communicate patient needs, concerns, and clinical observations to providers.
• Support quality improvement initiatives and performance goals by following standard work processes and clinical quality metrics.
• Provide compassionate customer service using active listening and AIDET principles to create a positive experience for patients and families.
• Demonstrate Presbyterian's CARES Commitments: collaborate, be accountable, show respect, engage others, and serve with excellence.
• Perform other duties and responsibilities as assigned in support of clinic and patient care operations.

Benefits

• Tuition and certification reimbursement, scholarship opportunities, and other educational and career development options.
• Staff Safety wearable badge for discreetly calling for help when safety is a concern.
• Differentials for eligible positions, including night/weekend shifts, higher education, certifications, and lead roles.
• Malpractice liability insurance.
• Loan forgiveness through the New Mexico Higher Education Department.
• EPIC electronic charting system.
• Wellness program with free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED