Cardio Tech - Outpatient Clinic

Presbyterian System Services • Albuquerque, NM

2d

About The Position

Support cardiovascular patient care in a fast-paced outpatient clinic by preparing patients for appointments, coordinating patient flow, and assisting providers with treatments and procedures. Perform non-invasive cardiac diagnostic services, including EKGs, Holter monitor and event recorder placement, and pacemaker checks, and help maintain a safe, organized, patient-centered clinical environment.

Provide clinical and administrative support throughout patient encounters, manage patient communications and coordination tasks under provider direction, and maintain exam and procedure rooms, equipment, and supplies. The role is full-time, non-exempt, and works day shifts. The stated compensation range is $18.33–$30.24.

Requirements

• High school diploma or GED.
• Completion of an accredited Medical Assistant program with specialized training in clinical medical skills.
• At least one year of Medical Assistant experience.
• Current Basic Life Support (BLS) certification through the American Heart Association, American Red Cross, or ASHI Healthcare Provider.
• Maintain current certifications in all required emergency response trainings.
• Knowledge of clinical and patient care procedures, safety practices, and infection prevention standards.
• Ability to complete organizational, departmental, and role-specific competency and training requirements within established timeframes.
• Strong communication, teamwork, and patient service skills, with a commitment to exceptional patient care.

Nice To Haves

• Cardiology or cardiovascular clinic experience.

Responsibilities

• Prepare patients for visits, collect accurate clinical information, and provide primary support to providers throughout patient encounters.
• Collaborate with providers and care team members to support efficient clinic operations, patient flow, and quality outcomes.
• Perform patient care procedures and operate clinical equipment safely and competently within established standards, policies, and scope of practice.
• Perform non-invasive cardiac diagnostic services, including EKGs, Holter monitor and event recorder placement, and pacemaker checks.
• Manage patient communications, including test result follow-up, medication refill requests, appointment scheduling, referral coordination, and other inquiries under provider direction.
• Coordinate prior authorizations, referral management, patient forms processing, scheduling, and appointment reminder outreach.
• Maintain exam and procedure rooms through inventory management, stocking, organization, infection prevention, and compliance with regulatory and safety standards.
• Communicate patient needs, concerns, and clinical observations to providers.
• Support quality improvement initiatives and performance goals by following standard work processes and supporting clinical quality metrics.
• Provide compassionate customer service using active listening and AIDET principles.
• Demonstrate Presbyterian's CARES Commitments: collaborate, be accountable, show respect, engage others, and serve with excellence.
• Perform other duties and responsibilities as assigned in support of clinic and patient care operations.

Benefits

• Educational and career development options, including tuition and certification reimbursement and scholarship opportunities.
• Staff Safety wearable badge for quickly and discreetly calling for help when safety is a concern.
• Differentials for night and weekend shifts, higher education, certifications, and eligible lead roles.
• Malpractice liability insurance.
• Loan forgiveness through the New Mexico Higher Education Department.
• Wellness program with free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED