Cardiac Rhythm Management Associate Clinical Specialist - Little Rock
About The Position
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Provides sales field support to customers. Conducts on-site education and consulting, and supports establishment and maintenance of customer relations with healthcare professionals and patients.
Requirements
- High School Diploma and a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing - OR- Associate degree and a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing - OR- Bachelor’s Degree
- Valid driver's license
- Reside within the territory
- Ability to travel 70% of the time
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry
- Excellent customer service skills and problem resolution skills
- Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels
- MS Office; Word, Excel, Outlook
- Possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level)
Nice To Haves
- Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
- Demonstrated success in previous sales roles; indicating a high level of sales performance and/or successfully executed awareness and education programs.
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
- Strong project management skills and experience coordinating and executing marketing programs.
- Excellent interpersonal, written and verbal communication skills.
- Strong work ethic
Responsibilities
- Support sales team with the implementation of clinical trials, research and data collection activities
- In conjunction with field sales and corporate teams, will identify, create, prioritize, and pursue opportunities and patient awareness campaigns across the region.
- Provide technical, educational, operational and sales support to assist the district in meeting sales and customer service objectives
- Provides on-call support and troubleshooting support as needed
- Assures completion of patient registration and any other required hospital documentation
- Helps manage consignment inventory and trunk inventory once obtained
- Helps manage inventory support to meet customer needs
- Assists with managing daily coverage logistics as needed
- Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
- Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer
- Assists with obtaining customer POs throughout the quarter
- Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Sales Incentive Plan (SIP)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
High school or GED
