Cardiac Monitor Tech Per Diem

Baystate Health•Springfield, MA

About The Position

The Cardiac Monitor Tech reports to the Nurse Manager, with daily activities coordinated by the charge nurse. The role supports patient- and family-centered care teams by processing patient information, managing documentation and medical records, and facilitating smooth unit operations. The technician files patient reports, relays messages, supports bed management and patient throughput, processes direct admissions, serves as a unit receptionist and resource for department and clinical staff, and orients patients and families by answering routine questions. The role requires the ability to multitask. Responsibilities also include coordinating admissions, discharges, and transfers; maintaining logs and patient records; supporting communication among clinical teams and departments; assisting hospitalists during rounds; organizing supplies and unit resources; and following emergency procedures as directed. The technician identifies irregular cardiac rhythms and reports them to a registered nurse for interpretation and intervention, records and processes EKG monitor strips for designated cardiac patient populations, and ensures monitoring equipment is properly placed and maintained. The role also demonstrates competency in one-to-one patient observation based on unit needs.

Requirements

One year of acute care work experience.
Computer literacy and good interpersonal skills.
Must take and pass the required dysrhythmia course within six weeks of hire.
Ability to read and write in English.
Ability to think critically and organize and prioritize work.
OAS Gold training, conflict resolution training, delegation training, team training, and unit-specific competencies.

Responsibilities

Track, prioritize, and assign beds, and coordinate admissions, discharges, and transfers with relevant staff and systems.
Coordinate discharge planning activities, including rounds with nurses and case managers, monitoring pending discharges, and ensuring discharge documentation is complete.
Track new admissions from the emergency department, retrieve and relay SBAR information, ensure faxes are received, and arrange transport when needed.
Use the designated computer applications accurately in daily work.
Complete unit-specific projects, which may include payroll, committee participation, and developing unit schedules.
Provide shift handoffs about pending discharges, admissions in process, bed status, and related information.
Answer telephones, relay messages, respond to routine inquiries, and communicate issues promptly and accurately.
Contact physicians and ancillary departments to facilitate patient care and throughput, and screen calls for the clinical team.
Support Zoned Hospitalists and medical/surgical teaching teams during rounds by placing calls, sending faxes, and arranging consults as directed.
Maintain daily Hospitalist and unit assignment information, identify Hospitalist coverage, and post break and lunch coverage information.
Explain and obtain signatures for Medicare forms; organize, prepare, and send patient records for transfers, discharges, and Medical Records.
Maintain admission, discharge, patient charge, and other unit logs; enter data into the PCM auditor when appropriate; and replenish audit tools.
Greet new patients and families, assist other departments with information, and post or file physician schedules.
Coordinate next-shift staffing assignments with the charge nurse, arrange coverage for unplanned vacancies, and communicate staffing and scheduling information to the Clinical Supervisor.
Obtain mail, blood products, medications, supplies, and other items as needed.
Inventory, maintain, and charge supplies; submit requisitions; store received supplies within 24 hours; and coordinate paper supplies to maintain par levels.
Know and initiate unit emergency procedures as needed or directed, locate emergency equipment, and contact emergency support personnel.
Identify and report irregular cardiac rhythms to a registered nurse for interpretation and intervention.
Record and process EKG monitor strips for defined cardiac patient populations and ensure proper placement and maintenance of monitoring equipment.
Demonstrate competency in one-to-one patient observation based on department and unit needs.