Cardiac Holter Monitoring Supervisor

Philips•Pleasanton, CA

12d•Onsite

About The Position

The Clinical Holter Monitoring Supervisor will be responsible for leading and providing guidance to a team of 12-15 direct reports within a cardiac telemetry service center for the ECG Solutions Holter product. This is an office role.

Requirements

1+ years’ experience with a Bachelor's Degree or 4+ years’ of experience with Vocational Education in Clinical Operations, ECG Monitoring and Analysis or equivalent
Leadership experience with direct reports is preferred.
Active CRAT or CCT certification, RN license, or licensed Paramedic with current ACLS certification.
High technical aptitude
Advanced computer skills
Proficiency with Microsoft Office software.
Adept at working across various technological platforms, easily adapting to change, and leading a team with confidence
Strong ECG rhythm interpretation skills, ensuring accurate assessments and optimal outcomes.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
Energetic people leader and team player with excellent communication skills
Capable of thriving in a high-volume, fast-paced environment and remaining flexible.
Strong listening and patience are key attributes.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Must reside in or within commuting distance to Pleasanton, CA.

Responsibilities

Lead the day-to-day operations of the Holter Monitoring team, ensuring efficient workflow, quality performance, and excellent customer support.
Supervise, coach, and develop employees through performance management, onboarding, training, and ongoing professional development.
Monitor operational metrics and identify opportunities to improve processes, team effectiveness, and service delivery.
Support daily department operations through rotating assignments, including oversight of shared mailboxes, phone queues, technician support, and workflow coverage.
Partner with leadership to maintain staffing coverage and ensure compliance with departmental policies, procedures, and quality standards.