Card Room Training Assistant
About The Position
The Card Room Training Assistant primarily works as a Pit Dealer or Pit Lead based on operational needs, while supporting the Card Room Training Lead in delivering consistent, documented training. The role coordinates schedules and instructors, prepares and maintains training materials, tracks required course completion, and supports approved coaching activities in accordance with departmental policies, procedures, and internal controls. The position is on-site at Running Aces Casino in Columbus, Minnesota, and is part-time. Shifts are flexible and include days and evenings, weekends, and holidays. The work environment is crowded and noisy, and the role requires effective communication, meeting applicable vision requirements, lifting up to 25 pounds with or without reasonable accommodation, and obtaining and maintaining the occupational license required by the Minnesota Racing Commission.
Requirements
- Card Room dealing experience and working knowledge of applicable games, procedures, internal controls, and security practices required.
- Strong verbal and written communication, presentation, organizational, and interpersonal skills.
- Ability to demonstrate procedures, provide clear instructions, and deliver constructive feedback professionally.
- Proficiency in Microsoft Word and Excel, or similar applications, with the ability to maintain accurate records and prepare training materials.
- Ability to interpret policies, procedures, and training materials, apply sound judgment, and perform basic mathematical calculations.
- Ability to manage multiple tasks, maintain attention to detail, protect confidential information, and work independently under the Training Lead’s direction.
- Ability to work flexible shifts, including weekends and holidays.
- Ability to perform essential physical duties, including lifting up to 25 pounds, with or without reasonable accommodation.
- Must be able to work on-site in a crowded, noisy environment, communicate effectively, and meet applicable vision requirements.
- Must obtain and maintain the occupational license required by the Minnesota Racing Commission.
- High school diploma or GED preferred; equivalent education and relevant experience may be considered.
Nice To Haves
- Previous experience assisting with training, coaching, or employee development.
Responsibilities
- Work as a Pit Dealer or Pit Lead based on operational needs while supporting the Card Room Training Lead with employee training.
- Assist with facilitating new-hire, refresher, supervisor, clerk, game-security, and other required training.
- Demonstrate approved procedures, answer questions, and provide constructive coaching under the Training Lead’s direction.
- Prepare, organize, distribute, and maintain training materials, supplies, and resources.
- Help coordinate training schedules, priorities, and content to meet operational needs.
- Assist with updating training materials to reflect approved changes to games, policies, procedures, and internal controls.
- Track training completion, reconcile employee records, and follow up on outstanding training requirements.
- Maintain accurate training files, submit required paperwork to Human Resources, and coordinate internal and external communications.
- Assist with maintaining audio-visual equipment and other training resources.
- Maintain confidentiality, follow established Card Room procedures, reinforce approved training standards, and perform other related duties as assigned.
Benefits
- 401(k)
- Employee discounts on food and merchandise
- Employee Assistance Program (EAP), including unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions per situation or issue per year
- Tools, resources, and opportunities for career growth and development
- Employee recognition programs, including years of service and employee of the quarter
- Branded apparel provided
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
