Car Wash Site Manager C
About The Position
The Car Wash Site Manager is responsible for overseeing the daily operations of a car wash site, focusing on sales growth, profitability, and customer satisfaction. This role involves leading a team, managing P&L metrics, ensuring safety and operational procedures are followed, and recruiting and developing staff. The position requires strong leadership, communication, sales, and customer service skills, along with proficiency in computer use. A high school diploma or equivalent is required, with some college preferred. A minimum of three years of retail experience, including at least one year in a management role, is necessary. A valid driver's license and a clean motor vehicle record are also required.
Requirements
- Strong leadership and communication skills including active listening
- Experience with team building
- Excellent sales and customer service skills
- Ability to anticipate customer needs
- Proficient computer skills
- Strong work ethic and professional attitude
- High school diploma or equivalent required
- Three+ years of retail experience, with at least one year in a management role
- An unexpired Driver’s License is required
- Motor vehicle record check “MVR” will be run on the successful candidate post-offer
Nice To Haves
- Some college preferred
- Supervisory or assistant manager experience from a Big Box environment or auto industry, car wash or lube store are encouraged to apply
Responsibilities
- Successfully recruit and onboard new employees, train and coach staff, schedule employee shifts, with strict adherence to overtime policies, perform activities around employee engagement, performance management, and recognition
- Maintain a focus on growing sales volume and increasing site profitability
- Manage operating P&L metrics and understands how expenditures/costs impact business margins and pricing
- Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner
- Ensure the site follows all approved safety procedures
- Ensure the site follows all approved vehicle damage claim procedures
- Performs other duties and responsibilities as assigned
Benefits
- Competitive Pay
- Paid Vacations
- Large Stable employer
- Medical, Dental, and Vision Coverage
- 401K plan with competitive company match
- Free Employee Car Wash Membership
- Tuition Reimbursement
- Work with fun motivated people
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
