Car Wash Shift Supervisor 1

Circle K Stores • Casa Grande, AZ

3d • Onsite

About The Position

The Car Wash Shift Supervisor is responsible for providing prompt, excellent customer service in a courteous, friendly, and attentive manner. This role involves greeting customers, answering questions, explaining wash options, and ensuring customer satisfaction. The supervisor must also be able to perform all Car Wash Attendant duties, troubleshoot basic XPT and DRB issues, follow "DRB Protocol", and complete "Supervisor Level DRB" training. Additionally, they must attend Preventative Maintenance Training, complete 5-Day Preventative Maintenance Reports, arrive on time, and adhere to the dress and appearance code. A minimum of 6 months as a Car Wash Attendant (CWA) is required before advancement.

Requirements

• High School diploma or GED preferred.
• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Able to work weekends.
• Able to demonstrate responsibility while Site Manager is off site.
• Understands the functions of all chemical room equipment.
• Minimum 6 months as CWA before advancement.

Nice To Haves

• Customer service and some Car Wash experience preferred.

Responsibilities

• Provides prompt excellent customer service in a courteous, friendly, and attentive manner.
• Greets customers, answers questions, and explains wash options.
• Ensures customer satisfaction and reports any inquiries, incidents, or issues in a timely manner.
• Satisfactorily completes all Car Wash Attendant job duties.
• Troubleshoots basic XPT and DRB issues.
• Follows “DRB Protocol”.
• Reads “Supervisor Level DRB” training course.
• Attends Preventative Maintenance Training and completes 5 Day Preventative Maintenance Reports.
• Works on time and follows the dress and appearance code.
• Performs 60% Customer Interaction.
• Performs 30% Site Upkeep (Cleaning/Maintaining).
• Performs 5% Opening/Closing Procedures.
• Performs 5% Basic Troubleshooting.
• Enforces all safety policies.
• Understands the functions of all chemical room equipment.
• Assists Site Manager with tunnel and chemical room equipment repairs.
• Cleans out solenoids.

Benefits

• Competitive Pay plus commission Opportunities.
• Paid Vacations
• Large Stable employer
• Medical, Dental, and Vision Coverage
• 401K plan with competitive company match
• Free Employee Car Wash Membership
• Tuition Reimbursement
• Work with fun motivated people
• Fast Career opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees