Car Wash Service Technician
About The Position
The In-Bay Automatic Car Wash Service Technician performs field maintenance, repairs, troubleshooting, and documentation for car wash equipment and related systems. Working with minimal supervision, the technician helps maintain efficient and reliable service to increase uptime and profitability at car wash locations. The role also includes recommending improvements to systems, programs, processes, and equipment; providing technical training to site managers and other personnel; and assisting with equipment installation when needed. The technician services vehicle-wash equipment and accessories, diagnoses chemical, mechanical, electrical, and electronic issues, and performs repairs or adjustments. The role requires maintaining service tools, equipment, vehicle and parts inventory; completing work orders and expense reports; keeping current with equipment changes; and following company and safety policies. The schedule varies and may include days, nights, weekends, and an on-call shift rotation. Some travel may be required.
Requirements
- 3–5 years of field experience servicing In-Bay Automatic Car Wash Systems and/or Express Tunnel Systems.
- Technical knowledge of basic electronics and basic mechanical troubleshooting of electrical, hydraulic, and pneumatic systems.
- Excellent written and verbal communication skills.
- Ability to read and comprehend documents and follow simple instructions.
- Proficiency in MS Office products, including Excel, Word, Outlook, and PowerPoint.
- Ability to read and understand electrical diagrams.
- Understanding of OLC controllers, low-voltage control circuits, and three-phase power.
- Ability to lift and/or move up to 50 pounds.
- Ability to stand, walk, bend, kneel, stoop, crouch, climb, and regularly use hands to grip.
- Vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
- Ability to work days, nights, or weekends when necessary and participate in a rotating on-call shift.
- Ability to work independently with minimal supervision and flexibly as part of a team.
- Must pass a drug screen and background check and have a clean driving record.
- Must maintain professional appearance and grooming standards.
Nice To Haves
- Previous experience with PDQ, Wash World, and Mk VII systems.
Responsibilities
- Perform scheduled and preventive maintenance on In-Bay Car Wash equipment as assigned by the Director of Operations.
- Troubleshoot chemical, mechanical, electrical, and electronic equipment, PLC controllers, power supplies, and ancillary components.
- Perform diagnostic analysis and repairs identified through trouble-call tickets.
- Provide on-site technical training to site managers and other Car Wash Division personnel.
- Assist with installation of new car wash equipment when needed.
- Modify or update equipment when required.
- Maintain tools, test equipment, materials, and company-owned or leased equipment in proper condition.
- Operate vehicles safely and courteously while following applicable laws and company policies.
- Help resolve customer complaints and work with processes tailored to customer needs.
- Service vehicle-wash equipment and accessories; determine corrective action for electrical, electronic, and mechanical problems.
- Replace, repair, or adjust parts and systems as necessary.
- Inspect and calibrate chemicals and run equipment through wash cycles to verify system function.
- Advise the supervisor about service needs and recommend replacement of worn or damaged parts and systems.
- Provide customers with information and training on equipment operation and general maintenance.
- Develop and maintain good rapport with site managers.
- Complete work orders, expense reports, and other assigned administrative tasks.
- Maintain up-to-date knowledge of equipment changes and modifications through training, manuals, bulletins, engineering documents, research, and correspondence.
- Maintain parts inventory on the service vehicle and in the warehouse, and report field inventory levels as required.
- Follow service policies and procedures and keep the supervisor informed of significant problems, progress, or difficulties.
- Assist the Express Tunnel Technician as directed by the supervisor.
- Follow OSHA and Sampson Bladen Car Wash Division safety rules, policies, and regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
