Auto Rental Agent

Sarat Ford Lincoln • Agawam, MA

5d • Onsite

About The Position

We are seeking a reliable, friendly, and customer-focused Car Rental Agent to join our rental department at our dealership. The ideal candidate enjoys working with people, is comfortable using computers, and can manage multiple tasks in a busy environment.

Requirements

• Reliable, dependable, and punctual
• Excellent customer service and communication skills
• Comfortable working with computers and learning rental software
• Strong attention to detail and organizational skills
• Ability to multitask and work in a fast-paced environment
• Professional and friendly demeanor

Nice To Haves

• Previous car rental, automotive, dealership, or customer service experience is preferred, but we are willing to train the right candidate

Responsibilities

• Answer incoming phone calls and assist customers with rental inquiries
• Make and manage vehicle rental reservations
• Greet customers and provide friendly, professional service
• Complete rental agreements and other required paperwork
• Review rental contracts and explain rental terms and policies to customers
• Assist customers with vehicle pick-up and return
• Maintain accurate rental records and customer information
• Coordinate vehicle availability and rental schedules
• Handle multiple customers and tasks efficiently while maintaining excellent customer service

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed