Captain

Allen Marine Inc•Juneau, AK

4h•$30 - $39

About The Position

The Captain oversees passenger transportation on vessels and supervises crew members. The role requires building an effective team and maintaining crew morale to provide guests with a quality experience. Captains conduct tours, oversee tour delivery and quality, manage vessel safety and emergency procedures, and coordinate vessel maintenance and repairs. Experience in hospitality and navigating Southeast Alaska waters is preferred. A 50–100-ton USCG license is required, depending on the position and port.

Requirements

Experience on passenger-carrying vessels.
Ability to speak on a public address system and provide commentary.
Organizational skills and promptness.
Leadership aptitude.
Conflict resolution skills.
Must be drug-free and participate in pre-employment screening and a random drug-testing program as required by the Coast Guard.
Ability to conduct U.S. Coast Guard drills.
Valid U.S. driver's license and clean driving record.
Must pass a security background check and DOT drug test.
Valid, unexpired First Aid/CPR certification.
Required 50–100-ton USCG license, depending on port.
Required FCC Marine Radio Operators Permit (MROP).
Valid, unexpired TAPs Card.
Valid, unexpired Alaska Food Worker Card.

Nice To Haves

Prior experience in the marine tourism industry, particularly on passenger vessels.
Knowledge of diesel mechanics, waterjet propulsion, and electrical systems.
Mechanical aptitude and engine room experience.
Diesel mechanics or electrical/electronic background.
Experience operating vessels in Southeast Alaska.
Experience with hospitality.

Responsibilities

Conduct tours according to sales literature, tour descriptions, and policy manual procedures.
Supervise all aspects of tour delivery and tour quality.
Direct and manage crew members, build a productive and efficient team, and maintain high morale throughout the season.
Supervise and assist with daily maintenance, including cleaning, sewage and fuel pumping, and restocking.
Coordinate and assist with routine maintenance, including painting and oil changes.
Communicate with the Port Engineer to identify problems and expedite repairs, and assist with repairs as needed.
Supervise passenger boarding, safety orientations and demonstrations, emergency response, and crowd control.
Plan and conduct emergency drills, equipment checks, and safety meetings in accordance with U.S. Coast Guard regulations and AMT policy.
Maintain navigational equipment in good working order and maintain logs and ship and company documents as directed.
Provide daily operations reports to the office.
Complete special projects as required by the business.