Captain
About The Position
The Captain oversees passenger transportation on vessels and supervises the crew. The role requires building a productive team, maintaining crew morale, and delivering a quality guest experience. Captains conduct tours, oversee tour delivery and quality, manage crew, supervise vessel maintenance and passenger safety, and maintain navigational equipment, logs, and company documents. They also coordinate with the Port Engineer regarding vessel problems and repairs and provide daily operations reports. Experience in hospitality and navigating Southeast Alaska waters is preferred. A 50–100-ton USCG license is required, depending on the position and port. The Captain is expected to deliver safe, sustainable, world-class experiences while embracing Alaska Native cultural values and the organization’s core values. The work takes place in a fast-paced, dynamic environment and may involve moderate to loud noise, all weather conditions, required personal protective equipment, and temperatures reflecting outdoor conditions or a hot engine room. The schedule is flexible and includes weekends and holidays during tour season.
Requirements
- Experience on passenger-carrying vessels.
- Ability to speak on a public address system and provide commentary.
- Organized and prompt.
- Leadership aptitude.
- Conflict resolution skills.
- Must be drug-free and participate in pre-employment screening and a random drug-testing program as required by the Coast Guard.
- Ability to conduct USCG drills.
- Valid U.S. driver’s license and clean driving record.
- Must pass a security background check and DOT drug test.
- Valid, unexpired First Aid/CPR certification.
- Required 50–100-ton USCG license, depending on port.
- Required FCC Marine Radio Operators Permit (MROP).
- Valid, unexpired TAPs Card.
- Valid, unexpired Alaska Food Worker Card.
- Ability to work a flexible schedule that includes weekends and holidays during the tour season.
- Must adhere to AM Owner Group, affiliated companies, and United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.
Nice To Haves
- Experience in the marine tourism industry, particularly on passenger vessels.
- Knowledge of diesel mechanics, waterjet propulsion, and electrical systems.
- Mechanical aptitude and engine room experience.
- Diesel mechanics or electrical/electronic background.
- Experience operating vessels in Southeast Alaska.
- Experience with hospitality.
Responsibilities
- Conduct tours according to sales literature and policy manual procedures.
- Supervise all aspects of tour delivery and tour quality.
- Manage and direct crew members, build a productive and efficient team, and maintain high morale throughout the season.
- Supervise and assist with daily maintenance, including cleaning, sewage and fuel pumping, and restocking.
- Coordinate and assist with routine maintenance, including painting and oil changes.
- Communicate with the Port Engineer to identify problems and expedite repairs, and assist with repairs as needed.
- Supervise passenger boarding, safety orientations and demonstrations, emergency response, and crowd control.
- Plan and conduct emergency drills, equipment checks, and safety meetings in accordance with U.S. Coast Guard regulations and AMT policy.
- Maintain navigational equipment in good working order and maintain logs and ship and company documents as directed.
- Provide daily operations reports to the office.
- Complete special projects as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
