Captain - Professional Standards

Cy-Fair Fire Department•Houston, TX

9d•Hybrid

About The Position

The Cy-Fair Fire Department is seeking a knowledgeable, organized, and highly professional Captain – Professional Standards to support the Department’s policy governance, compliance, and professional standards programs under the direction of the Deputy Chief – Professional Standards. This position plays a vital role in ensuring Department policies, procedures, guidelines, directives, and administrative documents remain current, consistent, well organized, and aligned with Department operations. The Captain – Professional Standards manages the day-to-day technical and administrative work associated with policy research, drafting, editing, document control, compliance monitoring, committee coordination, credentialing records, promotional processes, and investigative file support. The position serves as a department resource for policy interpretation, version control, approval workflows, and professional standards documentation. The Captain – Professional Standards is appointed by the Fire Chief, reports to the Deputy Chief – Professional Standards and has no direct reports.

Requirements

Minimum of seven (7) years of fire and/or emergency medical services experience, including at least two (2) years of supervisory experience.
Valid Texas driver’s license with an acceptable driving record.
Current American Heart Association CPR certification, or the ability to obtain within thirty (30) days of appointment.
Complete NIMS ICS-100, ICS-200, IS-700, and IS-800.
Current Texas Department of State Health Services Emergency Medical Technician certification or higher, in good standing.

Nice To Haves

Associate degree from an accredited college or university in business administration, public administration, community or public health, fire and emergency services administration, or a related field is preferred.
Bachelor’s degree from an accredited college or university in a related field is preferred.
Experience researching, drafting, editing, implementing, or maintaining organizational policies, procedures, guidelines, or administrative directives is preferred.
Experience supporting investigations, compliance programs, accreditation, promotional processes, credentialing, records management, or professional standards activities is preferred.
Experience in fire service operations, emergency medical services, personnel management, project coordination, or public-sector administration is preferred.
Additional relevant credentials in human resources management, incident safety, investigations, EMS instruction, fire and life safety education, compliance, accreditation, or related fields are highly desirable.

Responsibilities

Assist with developing, researching, drafting, editing, reviewing, and updating Department policies, procedures, guidelines, directives, and administrative documents to ensure consistency, operational alignment, and elimination of overlapping or duplicative duties.
Assist in developing and maintaining standardized policy templates, formatting standards, approval workflows, revision schedules, and document-control practices across the Department.
Serve as a policy resource for Department leadership and personnel by providing guidance on the interpretation, application, consistency, and administrative requirements of Department policies.
Maintain and organize the Department policy manual, including version control, revision histories, approval records, effective dates, archived documents, and distribution tracking.
Evaluate the operational impact of proposed policy changes and recommend implementation strategies, communication plans, training needs, and effective dates.
Coordinate policy committee activities, including meeting schedules, agendas, supporting materials, minutes, action items, and tracking of policy development and approval progress.
Monitor changes in applicable laws, regulations, standards, accreditation requirements, and fire and EMS best practices; research their potential impact and recommend policy updates to the Deputy Chief.
Assist with the development, implementation, coordination, documentation, and organization of promotional processes.
Provide administrative and document-control support for internal investigations while maintaining strict confidentiality, case-file integrity, evidence organization, and appropriate records access.
Maintain credentialing records, compliance databases, professional standards records, and other assigned administrative files accurately and securely.
Prepare reports, metrics, dashboards, summaries, and status updates regarding policy compliance, policy review cycles, revision progress, credentialing, and assigned professional standards initiatives.
Collaborate with leaders and personnel across divisions to identify policy gaps, conflicting requirements, duplicated responsibilities, and opportunities for process improvement.
Assist with professional standards projects, compliance reviews, audits, research assignments, meeting coordination, and related Department initiatives.
Present policy recommendations, findings, and status reports clearly and professionally to senior leadership, elected officials, boards, committees, and employee groups when assigned.
Exercise sound judgment, discretion, independent problem-solving, and collaborative decision-making when addressing sensitive policy, compliance, investigative, and personnel matters.
Perform required duties under the Department’s disaster response plan.
Perform additional duties as assigned.

Benefits

40-hour work week
Potential to remain on duty beyond scheduled hours
Annual Leave: 80 Hours Vacation / 80 Hours Sick / 80 Hours Holiday
Vacation accrual increases based on years of service.
Retirement: Texas County & District Retirement System 7% employee contribution, 14% employer contribution
457B Voluntary retirement account, Department contribution matches up to 3%
Medical Currently through Blue Cross Blue Shield PPO HSA $5,000: Department covers 100% of the employee premium
Department pays 90% of the family premium
Quarterly HSA contributions
Dental and Vision Currently through Guardian
Department pays 90% of employee premium
Department pays 70% of family premium
Short- and Long-Term Disability Currently through Guardian
Department pays 100% of premium.
Life Insurance - $50,000 policy
Department pays 100% of premium.
Supplemental Insurance: Available through Aflac
Additional life insurance is available for purchase by the employee.