CAPPS Technical Product Lead, CAPPS Technology Operations

Numentica LLC•Austin, TX

1d•Remote

About The Position

This is a remote position responsible for performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program. The role involves defining and evolving the CAPPS Program Vision and Strategy, ensuring alignment with State of Texas goals and technical realities. This includes translating high-level business objectives into clear technical product roadmaps, prioritizing features, and partnering closely with the Managed Services vendor to shape architecture, evaluate technical trade-offs, and ensure high-quality implementation. The position requires a deep understanding of system design, APIs, data flows, and platform constraints to make informed decisions, identify technical risks, and communicate product decisions clearly. The role also ensures that long-term roadmaps for systems, data, and platforms support CPA business goals, and that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed. Responsibilities include providing architectural leadership for digital transformation, cloud migrations, modernization, and large-scale projects, identifying architectural risks with the Managed Services vendor, and ensuring a cohesive approach with various IT teams. The role also involves maintaining standards for security, performance, compliance, and architecture, and ensuring digital products meet WCAG 2.1 accessibility standards. Additionally, the position assists with contract management oversight, IT control audits, contract data security, user permissions, audit trails, and compliance with organizational and regulatory standards. It involves performing technical reviews of contract templates, workflows, and automation rules, and working with Fiscal Management’s contract managers to optimize processes. The role oversees and/or assists with technical oversight and support related to SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review. Maintaining documentation related to architecture, configuration, integrations, and change management, and supporting reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance are also key. The role involves reviewing and suggesting approval for Technical Deliverables related to CAPPS Architecture, SDLC, Disaster Recovery, Security Plans, and Technology plans. Planning and coordinating technical upgrades (e.g., PeopleSoft image, PeopleSoft Fluid, PeopleTools) and participating as a technical advisor during procurement cycles for CPA-issued procurements related to the CAPPS Program are also required. Specialty skill sets include serving as a subject matter expert for user role Segregation of Duties (SOD) in CAPPS multi-tenant software applications, Delegated Administration Level 3 for the Texas Digital Identity Services (TDIS), and implementing, supporting, and maintaining products offered by PathLock (User Access Review, Single Sign-On, Data Masking, and A360). Performing other related work as assigned is also part of the role.

Requirements

Extensive Texas public sector experience, directly working for or supporting a Texas state government agency (12 years)
Extensive experience performing technical activities in support of CPA application systems (12 years)
Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross functional communication (12 years)
Experience preparing materials for and conducting executive-level presentations (10 years)
Experience performing technical project management activities in support of CPA’s CAPPS program (10 years)
Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements (10 years)
Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies (10 years)
Experience in IT security and control practices (10 years)
Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher (10 years)
Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances (10 years)
Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes (8 years)
Experience with user role segregation of duties (SoD) in multi-tenant software applications (5 years)
Experience serving in a technical product role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider (2 years)

Nice To Haves

Experience with software and hardware management industry best practices (10 years)
Experience with CPA’s legacy Statewide Financial Systems production support activities (10 years)
Experience developing technical specifications to support IT procurements (10 years)

Responsibilities

Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
Responsible for the CAPPS Program Vision and Strategy, including defining and evolving the product’s long-term strategy, ensuring it aligns with the State of Texas goals and technical realities.
Translating high-level business objectives into clear technical product roadmaps and prioritizing features based on customer value, technical feasibility, and team capacity.
Partnering closely with the Managed Services vendor to shape architecture, evaluate technical trade-offs, and ensure high-quality implementation.
Understanding system design, APIs, data flows, and platform constraints to make informed decisions.
Identifying technical risks, dependencies, and scalability considerations early.
Communicating product decisions and rationale clearly across teams.
Serving as the bridging voice between business needs and technical execution.
Ensuring that the long-term roadmap for systems, data, and platforms supports CPA business goals as the application service provider for the CAPPS Program.
Ensuring that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed.
Reviewing proposed solutions and ensuring they fit the enterprise ecosystem and prevent duplication or unnecessary complexities.
Providing architectural leadership for digital transformation, cloud migrations, modernization, and large-scale projects as directed by the CAPPS Product Manager.
Working with the Managed Services vendor to identify architectural risks such as scalability issues, integration and weaknesses, and legacy system constraints.
Working with functional analysts, solution architects, developers, security teams, and business to ensure a cohesive approach.
Maintaining standards for security, performance, compliance, and architecture. Ensuring technical risks are identified and managed responsibly.
Ensuring that all digital products and content meet WCAG 2.1 accessibility standards.
Assisting with all applicable contract management oversight responsibilities associated with the CAPPS Program.
Assisting and participating in the annual IT control audits related to the CAPPS Central applications.
Ensuring contract data security, user permissions, audit trails, and compliance with organizational and regulatory standards.
Performing technical reviews of contract templates, metadata structures, workflows, and automation rules to ensure accuracy and usability.
Working closely with Fiscal Management’s contract managers to identify gaps and optimize contract processes.
Overseeing and/or assisting with technical oversight and support related to SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review.
Maintaining documentation related to architecture, configuration, integrations, and change management.
Supporting reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance.
Reviewing and suggesting approval for all assigned Technical Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS related Technology plans related to CAPPS applications currently and planning for the future.
Planning and coordinating various technical upgrades (e.g., PeopleSoft image, PeopleSoft Fluid, PeopleTools, other software publisher upgrades, etc.).
Participating as a technical advisor during the procurement cycle for certain CPA-issued procurements for products or services associated with CPA’s CAPPS Program.
Serving as a subject matter expert associated with user role Segregation of Duties (SOD) in CAPPS multi-tenant software applications.
Serving as a subject matter expert and performing Delegated Administration Level 3 for the Texas Digital Identity Services (TDIS).
Serving as the subject matter expert and being able to implement, support, and maintain products offered by PathLock that include: User Access Review (UAR), Single Sign-On (SSO), Data Masking and A360.
Performing other related Work as assigned.