Michigan State Capitol Educator

State of MichiganLansing, MI
Onsite

About The Position

The employee in this position conducts guided tours of the Michigan State Capitol Building for individuals and groups, informing them of the building’s architecture, history, construction, and artwork, and well as the legislative process, and state government functions. Individual staffs the Information Desks, answers the telephone, responds to inquiries from callers and visitors, assists with Capitol events, and schedules tours of the Capitol and Michigan Historical Museum. The employee will also work on historical research projects, assist with the care and interpretation of the capitol’s collections, and help create educational materials and programming. The Michigan Capitol Education and History Department schedules and conducts tours of the Michigan State Capitol Building for individuals and groups informing them of the building’s architecture, history, artwork, construction, as well as the legislative process, and state government functions. This department fields incoming phone calls and emails responding to inquiries from visitors and assists with Capitol events.

Requirements

  • Bachelor’s degree required.
  • Excellent verbal communication skills required, including experience in public speaking or making group presentations.
  • Demonstrated writing skills required, with writing sample submitted with application.
  • Must be physically able to perform the essential functions of the position.
  • Must have excellent customer service skills and be able to interact effectively with Capitol visitors in person and on the phone.
  • Must be willing and able to work irregular hours and overtime as required, including nights and weekends.
  • Must be willing to work holidays and Saturdays on a rotational basis.
  • Must be able to stand for prolonged periods and climb stairs frequently.
  • Must be able to hear and be heard in a noisy environment.
  • Must be willing and able to work with children.
  • Must maintain a professional, friendly attitude, including forming and upholding a positive image of the Capitol and state government.
  • Must be willing and able to be certified in CPR and first aid.

Nice To Haves

  • Degrees in history, historic preservation, museum studies, or education.
  • Prior experience working in a museum or historic site in Michigan desired.
  • Equivalent combination of education and experience of above acceptable.

Responsibilities

  • Conducts guided tours of the Michigan State Capitol Building for individuals and groups, informing them of the building’s architecture, history, construction, and artwork, and well as the legislative process, and state government functions.
  • Staffs the Information Desks.
  • Answers the telephone.
  • Responds to inquiries from callers and visitors.
  • Assists with Capitol events.
  • Schedules tours of the Capitol and Michigan Historical Museum.
  • Works on historical research projects.
  • Assists with the care and interpretation of the capitol’s collections.
  • Helps create educational materials and programming.
  • Fields incoming phone calls and emails responding to inquiries from visitors.
  • Assists with Capitol events.
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