Capital Markets Client Service Associate - VN2872

Marex•New York, NY

21d•Remote

About The Position

The Capital Markets Client Services role will be part of the newly established global Capital Markets Client Service team that sits within the Capital Markets COO team. The primary function initially will be to provide the numerous Capital Markets trading desks with a central point of contact for onboarding, working closely with the various control and support functions that support onboarding, such as legal, credit, compliance and of course the KYC/onboarding team. The role will take the lead on any number of strategic changes that will be required to make Marex’s onboarding process and excellent and efficient client experience.

Requirements

Minimum 5 years of industry experience
A bachelor’s degree
Strong attention to detail and ability to problem solve and make decisions based on facts and data
Communicates well and assists others by sharing knowledge, delegation and experience
Demonstrates flexibility and adaptability to changes in the environment
Excellent verbal and written communication skills
Ability to organize, interpret and manipulate data sets
A collaborative team player, approachable, self-efficient and influences a positive work environment
Resilient in a challenging, fast-paced environment
Ability to take a high level of responsibility in a fast pace and high-volume environment
Excels at building relationships, networking and influencing others
Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
Knowledge and experience of exchange deal entry systems
Knowledge and experience of Trayport/GlobalVision trading platform
MS Office experience

Responsibilities

Pipeline management – working with the brokers and desk heads to correctly prioritize each onboard with the various control and support functions, to ensure clients are taken live within an acceptable timeframe
Client Outreach – where required, act as the client’s central point of contact during the onboarding process
Relationship Management – Work with senior stakeholders/salespeople to build relationships with the larger clients, with the aim of maximizing trading flow, plus looking for opportunities to cross sell other Marex products
Documentation – Gain a solid understanding of the various legal documents that are required to be executed to trade the different capital markets products
Technology/reporting – Work with IT and other internal teams to improve the firm’s onboarding technology, including the production of more accurate MI reporting
General customer support
Ensuring compliance with the company’s regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges
Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
At all times complying with Marex’s Code of Conduct
To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
To report any breaches of policy to Compliance and/ or your supervisor as required
To escalate risk events immediately
To provide input to risk management processes, as required