Capacity Procurement Representative

J.B. Hunt Transport Services, Inc. • Lowell, AR

1d

About The Position

Under routine supervision, the Capacity Procurement Representative negotiates carrier rates to meet load expectations while maintaining optimal margins. The role markets J.B. Hunt’s Carrier360 platform to carriers to improve efficiency and freight movement visibility. The representative establishes a carrier base, ensures freight is covered on time, and delivers best-in-class service execution. The position is based in Lowell, Arkansas, and is full-time, with a Tuesday–Saturday work shift.

Requirements

• High school diploma or GED and up to 1 year of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, demonstrate the specified skills and abilities through education, certifications, military service, or other experience.
• Ability to work across multiple shifts, including nights and/or weekends if needed.
• Strong professional communication skills for internal and external interactions.
• Experience establishing and maintaining healthy working relationships.
• Experience fostering customer relationships through commitment delivery, open communication, and ongoing feedback and improvement.
• Ability to process information accurately.
• Ability to analyze situations and make productive decisions based on informed judgment.
• Experience with Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to manage multiple competing priorities.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.
• Experience holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field, and up to 1 year of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

• Negotiate with carriers for optimal purchase rates to meet revenue and profit margin goals.
• Act as a liaison between internal business stakeholders and carriers.
• Manage freight in transit by obtaining carrier updates, monitoring movement, and ensuring on-time pickup and delivery.
• Use the Carrier360 Platform to tender loads and maintain accurate shipment and customer records.
• Proactively communicate service failures to internal support teams to minimize costs and operational inefficiencies.
• Partner with internal teams to promote best-in-class service and safety.
• Leverage Carrier360 with the carrier base to increase efficiency and automation.
• Verify carrier authenticity and tracking before scheduled pickup.
• Stay current on supply chain information, understand market trends, and optimize negotiation tactics.
• Understand customer service expectations and provide transportation solutions and updates promptly.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• The position may be eligible for an annual bonus and incentives based on profitability or volumes, subject to company plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED