Capacity Management Coordinator – Export Traffic Operations
About The Position
This role focuses on maximizing ship utilization within the export traffic operations by optimizing cargo flow, routing, and forecasting. The Capacity Management Coordinator will analyze historical data, anticipate risks and opportunities, and propose contingency plans to ensure efficient network management. A strong emphasis is placed on customer service, cost reduction through data-driven analysis, and effective collaboration with internal and external stakeholders, including ports and partners. The position requires a commitment to working on-site in the office five days a week, Monday through Friday, with no remote or hybrid work options unless off-site duties necessitate it.
Requirements
- Bachelor’s degree preferred or equivalent experience in a similar role in supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc. (preferred)
- Experience working in an international environment, a plus
- Excellent interpersonal and organizational skills, good judgment, discretion, and problem-solving abilities
- Team Player with professional attitude
- Resilient and proactive attitude with passion to succeed and learn
- Dynamic and goal-oriented
- Ability to work in a team environment
- Ability to successfully develop and maintain positive client and vendor relationships
Responsibilities
- Pursues full ships by maximizing utilization on each string of the network.
- Allows efficient cargo flow in all ports of load, avoiding operational disruptions.
- Optimizes cargo routing.
- Analyzes historical data and forecasts to maximize ships.
- Proactively foresees risks and opportunities and plans accordingly across the network.
- Proposes options and highlights challenges to offer contingency on network string.
- Has a strong focus on customers and service delivery.
- Reduces costs and waste by a systematic data-driven analytical approach.
- Works closely with all internal and external stakeholders (ports, partners) to manage the overall network string efficiently and effectively.
Benefits
- Health Insurance
- Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long Term Disability Insurance
- Paid Parental Leave
- Business Travel Insurance
- Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
- Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
- Short Term Disability Insurance
- 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
- Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
- Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
