Capability Lead - Banking

Northern TrustChicago, IL
$137,400 - $233,600

About The Position

The Capability Lead – Banking is a senior leadership role responsible for defining, shaping, and delivering the digital banking capability across Wealth Management. This includes end-to-end ownership of the vision, roadmap, and execution across deposits, lending, servicing, and transaction experiences, ensuring alignment to business priorities and delivering measurable client and partner impact. Operating at the center of business, technology, design, and operations, the role is accountable for translating strategic objectives into clear, executable plans and driving delivery through cross-functional teams. The Capability Lead will lead the continued modernization of banking experiences, streamlining key workflows and evolving the platform to support more intuitive, efficient, and scalable client and partner interactions. This includes integrating and advancing payment and money movement capabilities as a seamless part of the broader banking experience, ensuring consistency in delivery, performance, and user experience.

Requirements

  • Significant experience in digital banking, product, or capability leadership roles.
  • Strong familiarity across deposit, lending, and servicing journeys.
  • Proven track record of leading large-scale transformation initiatives and delivering in complex, cross-functional environments.
  • Ability to operate effectively across both strategic planning and hands-on execution.
  • Strong leadership, communication, and stakeholder management skills are essential to drive alignment and deliver outcomes at scale.
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
  • Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Responsibilities

  • Accountable for the full lifecycle of the banking capability, including defining direction, prioritizing investments, and ensuring disciplined execution across a complex portfolio of initiatives.
  • Establish and maintain a multi-year roadmap that spans core banking journeys such as account opening, lending, servicing, and transaction processing, ensuring alignment to enterprise priorities and platform evolution.
  • Drive initiatives from concept through launch and ongoing optimization, while actively managing dependencies, risks, and trade-offs.
  • Work closely with business, technology, operations, risk, and design partners to ensure that solutions are delivered effectively and generate meaningful outcomes in terms of client experience, operational efficiency, and scalability.
  • Connect related capabilities into cohesive experiences—particularly across transaction and servicing flows—ensuring that clients and partners experience a unified, seamless platform rather than a set of disconnected features.
  • Accountability for governance and communication, providing clear and consistent updates to leadership on roadmap progress, delivery performance, risks, and value realization.
  • Ownership of capital and expense planning and ensuring that investments are aligned to the highest-impact priorities.
  • Build and lead a high-performing team, reinforcing strong execution discipline, clear accountability, and a culture of collaboration and continuous improvement.

Benefits

  • retirement benefits (401k and pension)
  • health and welfare benefits (medical, dental, vision, spending accounts and disability)
  • paid time off
  • parental and caregiver leave
  • life & accident insurance
  • other voluntary and well-being benefits
  • discretionary bonus program that may include an equity component
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