Capa Assistant Manager

Four Seasons Hotels and Resorts•Orlando, FL
•Onsite

About The Position

We are looking for an individual who can provide support in Capa, our Spanish-influenced cuisine, rooftop steakhouse and bar who has 2 years’ experience working in Food & Beverage, preferably in fine dining. The Assistant Manager must maintain and control a high level of guest service achieved by ensuring consistent and thoughtful service, demonstrated by the staff.

Requirements

  • 2 years’ experience working in Food & Beverage, preferably in fine dining
  • A sincere willingness to provide service to residents, guests, and peers.
  • Good organizational skills, with the ability to work independently.
  • Ability to function well under pressure, set priorities and adjust to changing conditions.
  • High work ethic, with a sense of responsibility for the role filled within our team.
  • Must be fluent in English
  • Possess legal work authorization in the United States.

Nice To Haves

  • Experience in fine dining

Responsibilities

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Resort’s Fine Dining Restaurant, Capa, to ensure that established cultural and core standards are met, daily activities and planning for outlet operation
  • Ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
  • Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
  • Attend regular operational meetings to ensure effective coordination and cooperation between departments
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

Benefits

  • Comprehensive learning and development programs
  • Inclusive and diverse employee engagement events all year-round
  • Exclusive discount and travel programs with Four Seasons
  • Competitive wages and benefits package
  • Medical Insurance after 30 days of employment
  • Employer-paid Dental and Vision insurance
  • 401(k) and Retirement Plan Matching
  • Employee Assistance Program
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