CAP Supervisor

MCNAUGHTON-MCKAY ELECTRIC CO • Findlay, OH

2d • Hybrid

About The Position

Supervises the daily operations of the regional Customer Alliance Program (CAP) team while supporting customer relationships, account management, and continuous process improvement.

Requirements

• Associate degree or equivalent combination of education and related experience.
• Knowledge of warehouse operations, purchasing, and inventory processes.
• Proficiency with Microsoft Office and business systems.
• Strong leadership, communication, customer service, problem-solving, and organizational skills.
• Valid driver's license with a satisfactory driving record.

Responsibilities

• Lead and oversee regional CAP operations and daily team activities.
• Supervise, coach, train, and evaluate team members.
• Support CAP sales efforts by partnering with Account Managers on customer presentations, pricing, and account implementation.
• Manage new CAP account setup and ongoing account maintenance.
• Visit customer locations to review inventory performance, identify growth opportunities, and ensure customer satisfaction.
• Facilitate CAP meetings and maintain program materials and resources.
• Develop, maintain, and improve CAP processes and procedures.
• Support regional quality and operational initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree