Pink Jeep Tours - Canyon Tour Guide - Sedona
About The Position
Become an Adventure Tour Guide with Pink Jeep Tours and bring the magic of the Grand Canyon and Antelope Canyon to life for guests from around the world. Creating fun and educational memories worth repeating! Our Tour Guides work in a dynamic tourist environment focused on customer satisfaction. A guide provides a fun, informative tour. They provide for the comfort and safety of the customer while delivering information on natural and cultural resources in a meaningful way. They are safety minded, inspecting and operating their Jeeps on the highways and Forest Service roads in compliance with all Laws, Regulations, and Company Policies and Procedures.
Requirements
- Must be 25 years of age or older with an excellent driving record
- Must pass a DOT physical
- Effective communication skills: energetic, outgoing, entertaining speaker
- Team player that is self-motivated and takes initiative
- Good judgment and problem-solving skills
- Outdoor enthusiast with an interest in flora, fauna, history, archaeology, and geology
- Able to endure weather extremes in a physical-oriented job
- Defensive driving skills and a driver's license clear of major moving violations
- Able to walk on dirt trails, uneven ground, and rock formations to point out scenic views and rock structures
- Able to conduct hiking tours
- Must be able to speak and hear clearly to provide quality customer service
- CPR/First Aid certified - able to remain calm and effective when dealing with medical emergencies encountered
Nice To Haves
- Internal and External Customer satisfaction: Pink Listens, comments/feedback.
- Reliability/availability good attendance record, willing to work extra shifts during peak times
- Quality of tour: driving skills, knowledge of the resources, fun
- Safety - follows all SMITH guidelines and has a good safety record
- Participates in educational offerings to enhance interpretive and informational skills
Responsibilities
- Conducts tours in an engaging and professional manner
- Skilled driving on pavement and dirt roads.
- Presents information on all tours: Local history, geology, USFS, plants and animals
- Assists customers in and out of the vehicle and demonstrates concern for their safety
- Reviews/Refreshes knowledge from training and pursues ongoing learning and education
- Professional and effective communication across departments to insure maximum tour efficiency
- Displays a positive, friendly and professional attitude in all interactions with customers, fellow employees, citizens, competitors, hotel/resort staff, and management
- Maintains an average to above average attendance record
- Respects and follows company policies and procedures
- Takes constructive feedback in a respectful manner and applies it
- Is available to work up to 12-hour days
- Consistently and carefully inspects, operates, and cleans their vehicles
- Repetitive motion involves climbing in and out of the vehicle, reaching overhead and across at chest level
- Maintain efficient, daily contact and adequate radio communication with the reservation staff to assure timely tour departures and accurate vehicle assignments
- Safely operates the vehicle through challenging city traffic, varied Forest Service terrain, in all types of weather conditions, while crafting entertaining and informative tours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
