Cancer Center Access Coordinator

Gunnison Valley Health•Gunnison, CO

5d•Onsite

About The Position

This position includes a full range of support to include admitting and discharging patients, scheduling, answering phones completing prior authorizations, orienting new employees, and addressing any corrective issues. We need your expertise to keep our community healthy and thriving!

Requirements

High School Education or equivalent
Previous experience in patient access, registration, medical office administration, scheduling, or healthcare coordination preferred.
Experience in oncology, infusion services, specialty medicine, or hospital-based services strongly preferred.
Knowledge of medical terminology, insurance verification, prior authorization processes, referral management, and healthcare regulatory requirements preferred.
Experience with Epic or equivalent electronic health record preferred.
Certification in Patient Access (CHAA) preferred but not required.

Responsibilities

Completes pre-registration and registration for Cancer Center clinic and infusion services, ensuring accurate patient demographics, insurance, contact, guarantor information, patient identification, and required signatures and regulatory documentation.
Explains applicable insurance coverage and patient financial responsibilities, collects payments as appropriate, create accurate estimates of patient financial responsibility, and connects patients with financial counseling or assistance resources when needed.
Coordinates scheduling of hematology, oncology and infusion clinic, infusion, follow-up, and other Cancer Center appointments in collaboration with patients and the clinical team to support timely care and efficient use of Cancer Center resources.
Communicates with referring offices and outside healthcare organizations to obtain necessary medical records, pathology, imaging, laboratory results, and other documentation required for patient care, and ensures information is appropriately incorporated into the electronic health record and available to the clinical team.
Assist in arranging discharge needs including follow up appointments, home therapy and any follow up diagnostic procedures.