Canada Payroll Tax Specialist

Marsh McLennan•Toronto, ON

2d•Hybrid

About The Position

We are seeking a talented individual to join our North America Payroll Tax team at Marsh. This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a Canada Payroll Tax Specialist, you will play a key role in ensuring the timely and accurate preparation of Canadian payroll tax returns, deposits, and reconciliations using Workday and ADP SmartCompliance. This position offers the opportunity to partner with a strong, established team of payroll professionals while providing guidance and subject matter support to Payroll Tax and Operations Analysts. You will also collaborate closely with senior peers, contributing your expertise to a high-performing environment focused on precision, compliance, and continuous improvement. In addition, this role provides an excellent opportunity to strengthen and apply your research skills in a dynamic, fast-paced setting.

Requirements

High school diploma or equivalent
5+ years of progressive payroll tax and payroll operations experience
Strong knowledge of Canadian tax regulations, including Canada Revenue Agency (CRA) and Revenue Quebec (RQ) requirements
Advanced Excel skills (pivot tables, data analysis, vlookup, etc.) and strong overall computer proficiency
Excellent problem solving with the ability to work independently
Strong verbal and written communication, organization, and customer service skills

Nice To Haves

Bachelor’s degree
French bilingual strongly desired
Familiarity with Workday and ADP or similar systems
Accounting knowledge

Responsibilities

Ensure accurate and timely processing of tax payments for Canadian tax withholdings and unemployment taxes, including periodic tax amendments
Lead the reconciliation of Federal/State/Local, and/or Provincial tax authorities using Workday and ADP SmartCompliance payroll software
Correct reconciliation errors where needed and prepare/file amended returns as necessary
Research and respond to tax agency tax notices; research and respond to complex inquiries related to payroll taxes, deductions and wage withholdings
Tax team leadership on special projects as required, including: acquisitions, mergers and divestments, internal and external audits, and T4, RL-1, RL-2, T4A and amendment balancing
Assist with reporting requirements for Canada Statistics
Ensure documentation of Payroll Tax SOPs (Standard Operating Procedures) is maintained and updated periodically
Ensure day-to-day maintenance through maker/checker and leveraging ServiceNow queue
Report concerns to North America Payroll Tax Manager when issues are identified and/or escalated
Ensure consistency in workflow and organizing of folders within team
Utilize data and reporting from case management system to ensure SLAs (Service Level Agreements) are met and/or exceeded
Communicate effectively with teams across HR Services to ensure customer service SLAs are met and/or exceeded