Campus Visits and Orientation Coordinator

Texas A&M University System•Corpus Christi, TX

1d•Onsite

About The Position

The Campus Visits and Orientation Coordinator plays a key role in supporting the university’s enrollment and retention goals by facilitating a warm welcome to Texas A&M-Corpus Christi for new students while promoting student engagement, retention, and success.

Requirements

Bachelor’s degree
Two (2) years of related experience
Experience in student programming, admissions, recruitment, event coordination, or a related area (internships, volunteer work, or student leadership roles accepted).
Proficiency in Microsoft suite, and typical modern computer programs.
Ability to learn CRM and event management systems.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Strong understanding of event logistics and planning.
Excellent communication, organizational, and interpersonal skills.
Strong customer service skills and enthusiasm for working with students and families.

Nice To Haves

Master’s Degree in Higher Education Administration or Student Affairs.
Experience supervising and training student staff or volunteers.
Familiarity with CRM systems and event management platforms.
Familiarity with university admissions, student transition programs, or event planning
Bilingual or multilingual skills.

Responsibilities

Assist in the planning, coordination, and execution of orientation programs for first-year, transfer, and international students.
Support the recruitment and training of student orientation leaders, helping prepare them to facilitate sessions and welcome new students.
Coordinate logistics for orientation events, including scheduling, venue setup, and technology needs.
Serve as a point of contact for students and families, providing information and resources to support their transition to campus.
Provide quality customer service in-person, over the phone, and via email to prospective students and stakeholders by supplying accurate information regarding TAMU-CC's orientation programs.
Manage departmental email inboxes for inquiry emails to direct prospective students to event registration and resources.
Coordinate new student orientation registration via technology portal and student record information system.
Maintain promotional collateral closet and inventory of prospective student marketing materials. Coordinate ordering with department director.
Gather feedback from students and families to assess program effectiveness and implement improvements.
Supervise the daily operations of the campus Welcome Center, ensuring a welcoming environment for visitors.
Train and manage student staff, including ambassadors, ensuring excellent customer service and adherence to university policies.
Coordinate and schedule campus tours, responding to inquiries and managing logistics.
Support the recruitment, training, and supervision of student ambassadors who lead campus tours and engagement activities. Serve as advisor and facilitator for the Island Ambassador program.
Maintain visitor resources, marketing materials, and promotional items for prospective students and guests.
Maintain accurate records and reports related to campus visits, including attendance, feedback, and resource use.
Provide customer service via phone, email, and in-person interactions, addressing inquiries related to university programs, admissions, and student services.
Assist with the organization and execution of recruitment and admission events, such as open houses and admitted student days.
Assist in event logistics, including space reservations, catering, technology setup, and guest communications.
Serve as an on-site coordinator during events, ensuring smooth operations and a welcoming atmosphere.

Benefits

Medical insurance with low monthly cost for employee only coverage, with up to 83% of premium covered by the university for employee and spouse, children, or family coverage.
Dental & Vision insurance
Life Insurance, Accidental D&D, Long Term Disability
Flexible Spending Account and Day Care Spending Account
Dual Career Partner Program
On-Campus Wellness Opportunities
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Public Loan Forgiveness
Book scholarships
100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Retirement plan options: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
8+ hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.