Campus Visit Coordinator

OSU Oregon State University•Bend, OR

4d•Onsite

About The Position

Oregon State University-Cascades is seeking a Campus Visit Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position located in Bend, Oregon. The Campus Visit Coordinator serves as the primary point of contact for prospective students and their families visiting the OSU-Cascades campus. This role manages the daily operations of the Office of Admissions Welcome Center, supervises the admissions tour ambassador team, and engages extensively with prospective students both on and off campus. The coordinator will explain OSU policies, admissions and financial aid processes, identify systemic barriers for students, and collaborate with the Director and Assistant Director of Admissions for resolution. This position provides comprehensive information on OSU admissions, the transfer process, and student support services. Key duties include overseeing visit coordination for various group sizes, leading the planning and execution of preview days and admitted student events, and managing communications via phone, text, and email. The role involves supervising 5-10 student tour ambassadors to ensure a welcoming and recruitment-focused campus visit experience. Additionally, the position may manage a recruitment territory to support enrollment growth, involving outreach, follow-up, and potentially up to one week of recruitment travel annually. This may include assisting students in the assigned territory with the application process and enrollment steps. The role also supports new student onboarding (orientation) by collaborating with various campus departments to develop content for virtual and in-person events.

Requirements

Bachelor’s degree from a regionally accredited institution in a relevant discipline.
Strong interpersonal skills that allow the person in the position to collaborate with a diverse population.
One year professional or related volunteer experience including event planning. (2-3 years of relevant student work or volunteer experience may meet this requirement.)
One year of professional experience related to customer service, public speaking and/or public contact. (2-3 years of student experience may meet this requirement.)
Ability to communicate effectively verbally in front of small and large groups and to provide workshops, trainings and outreach programs.
Excellent written and oral communication skills.
Strong attention to detail.
Ability to think clearly under pressure and to work with individuals from various cultures, including the ability to handle difficult inter-personal situations with tact and diplomacy.
Must be able to lift 50 pounds or more.
Ability to travel and represent the University.
Must successfully complete a criminal history check.
Must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence.

Nice To Haves

Bilingual in Spanish
Experience managing or leading staff or volunteers
Professional experience specific to OSU-Cascades/Oregon State University
Experience working in undergraduate admissions/enrollment management
University campus visit experience
Experience working with Slate CRM
Ability to be flexible and operate in a fast-paced and continuously changing environment.