Campus Technology Services Engineer

Grand Canyon University • Phoenix, AZ

4d • Onsite

About The Position

The Campus Technology Service Engineer offers technical support through configuring, updating, and maintaining various audio, video, and point-of-sale equipment utilized in campus operations. Acts as a tier 2 troubleshooter for all hardware and software configurations of audio and visual media control systems, end devices, and point-of-sale devices used across campus.

Requirements

• High School Diploma of equivalent.
• 1+ year of experience with AV systems and basic technology troubleshooting.
• Must be proficient understanding of audio and video signals.
• Must have knowledge of Audio DSP layout and programming.
• Must have PC knowledge including communication methods between PC and Devices.
• Ability to integrate and learn other connecting IP technology and systems as it relates to Audio, Visual, and Point of Sale systems.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Nice To Haves

• Coursework or certificate in AV systems or related technology preferred.

Responsibilities

• Tests integrated audio, visual, and point of sale systems and performs troubleshooting when required.
• Assists the Audio-Visual Supervisor with projects and commissioning of systems. This includes confirmation of design accuracy and updating the project management software as needed.
• Assist end user with training and system setup for presentation and general use as needed, including large meeting spaces.
• Conducts testing, firmware updates, and maintenance on Audio Visual systems and components.
• Read and build single line drawings for projects in AutoCAD.
• Other duties as assigned.

Benefits

• medical, dental, vision, life and disability insurance
• flexible spending accounts
• a 401K savings plan
• Generous time off plan
• 11 paid holidays.
• Paid time off to volunteer in the community or at GCU sponsored events
• Free covered parking.
• Education Tuition Discount Program for full-time employees, their spouses, and dependent children
• Free on-site gyms at all our office locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED