Campus Store Manager

PeopleAdmin•Lincoln, NE

13h•Onsite

About The Position

The Campus Store Manager is responsible for overseeing all aspects of the Campus Store's operations, including financial management, textbook and general merchandise procurement, sales, customer service, and staff leadership. This role involves managing financial operations, ensuring the availability of course materials, directing purchasing and merchandising, and fostering a positive and inclusive work environment. The manager will also stay current with industry trends and manage store technologies.

Requirements

Associate Degree in business administration, retailing, or a related field.
Three (3) years of retail experience or merchandising.
Two (2) years of supervisory experience.

Nice To Haves

A Bachelor’s Degree in business administration, retailing, or related area will substitute for one (1) year of the required retailing or merchandising experience.

Responsibilities

Manage all financial operations of the Campus Store, focusing on budget development, sales analysis, purchasing oversight, and accurate recordkeeping to ensure fiscal integrity.
Oversee the selection, procurement, and availability of all print textbooks (required and optional), ensuring timely readiness for student purchase each term.
Oversee Direct Digital Access (DDA/IA) course materials, coordinating with faculty, vendors, and internal departments to ensure accurate setup, timely delivery, and seamless student access.
Direct purchasing and inventory planning for general merchandise, including apparel, food items, technology, accessories, school supplies, and gift products.
Establish and maintain effective relationships with sales representatives and vendors to support competitive pricing, product selection, and consistent product availability, aligning with operational standards.
Oversee online order processing and fulfillment to ensure accuracy, efficiency, and timely customer service.
Direct all merchandising operations, including receiving, pricing, stocking, display, and presentation of retail goods.
Coordinate textbook buyback operations, including preparation of buyback lists and execution of end-of-semester buyback processes.
Develop and maintain strong working relationships with students, faculty, staff, and administration while modeling and promoting a high standard of customer service.
Lead employee lifecycle activities, including recruitment, hiring, training, performance evaluation, scheduling, classification, and termination of Campus Store staff, to promote a supportive and motivated team environment.
Maintain current knowledge of industry trends, best practices, and innovations in retail operations, textbook management, merchandising, public relations, and information systems.
Manage all aspects of point-of-sale (POS) and inventory control systems, ensuring accuracy, reliability, and operational efficiency.
Oversee daily cash handling procedures and prepare accurate daily, monthly, and year-end sales and financial reports.
Develop, implement, and monitor operational policies and procedures, including pricing strategies, margin goals, and profitability targets, to demonstrate strategic leadership and drive store success.
Direct inventory management processes, including tracking, reconciliation, recordkeeping, and coordination of annual physical inventory for audit purposes.
Attend regional and national retail and textbook industry conferences (e.g., ICBA) to maintain professional knowledge and strengthen vendor relationships.
Operate and support a range of store technologies and equipment, including POS systems, computers, printers, copiers, calculators, and labeling systems.
Support institutional goals by improving operational efficiency through effective staffing, communication, and process improvement.
Foster a collaborative, service-oriented, and respectful work environment.
Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute.
Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment.
Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.